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Problem with creating a 2D

Posted By captaingary2 Last Year
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captaingary2
captaingary2
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Hello, Everytime I try to create a new head in 2D it vanishes. I get to set the eyes and mouth and it will vanish on the screen. Sometimes I can get to the screen to set the boarder around the head and set the two marks of the nose and then it just vanishes every time. Any idea what the heck I am doing wrong?
Thanks, Gary
Peter (RL)
Peter (RL)
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Hi...

Are you using the Windows version or the Mac version?

If you are using the Windows version, try updating your graphics drivers. If you are using outdated graphics drivers that could well be the problem.


                                                                

Peter
Forum Administrator

www.reallusion.com


captaingary2
captaingary2
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Thank you so much Peter! I'm using a Mac. This would be great to get up to speed on as we now have time to continue our Vlogs and I purchased this program because we absolutely need it for our videos! I might have time Friday and this weekend to work on it again. However, not being able to get past first base before everything I have just vanishes in front of me, is very disconcerting! Any help with this would be greatly appreciated!!
Gary Patterson  
Peter (RL)
Peter (RL)
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Hi Gary

If you are on Mac I would advise contacting our Technical Support department using the link below. They should be able to help you with this issue.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
Forum Administrator

www.reallusion.com





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