Hi...
If you are using a laptop that has switchable graphics, please do ensure you are running Character Creator 3 with the Nvidia GeForce GTX 960 graphics card. Do not use the Intel graphics option that is available on many laptops. You can normally do this by right clicking the CC3 desktop icon and choosing "Run With Graphics Processor".
For more information on switchable graphics please check out the link below. This contains additional instructions on how to select the right graphics card option.
However if you still have problems selecting the right graphics card, please try right clicking on your Desktop and choose "Nvidia Control Panel".
Now select "Manage 3D Settings" from the left panel and then click the "Program Settings" tab from the right side.
Now look through the list of programs to see if CC3 is present. If it is, select it and ensure it is using the Nvidia GTX 960. (If it isn't listed, you can click "ADD" to add it to the list of programs)
Do also ensure that CC3 is using the default Application Controlled graphics settings in the Nvidia Control Panel. If you use a custom setting this can cause this type of issue.
Do try this and then let us know how you get on.
Peter
Forum Administrator
www.reallusion.com
Edited
4 Years Ago by
Peter (RL)