Magique (10/25/2019)
Peter,
Now that we have a feedback tracker to report issues, we seem to be completely ignored. I reported an issue ages ago using the tracker and copied it here and have gotten no support whatsoever in either place.
Hi Magique...The forum is intended for user to user discussion. While myself and other members of the team will help out here when we can, this isn't where you get technical support. For support queries you should use the Feedback Tracker for non-critical issues, and the Technical Support department for the more urgent issues.
While you may not always get a direct reply on the FT, rest assured that all issues reported are looked at and feedback will be given when appropriate.
Regarding the issue in FT 6274, I will check about this and update again when I know more.
Peter
Forum Administrator
www.reallusion.com