Everything is updated... iclone cc3 and 3dxchange.  can't seem to get this to work.  Any ideas on how to fix??  Thanks!

Some things to try:

1. Try installing the latest version of the downloader: https://www.reallusion.com/downloader/.

2. Try a different browser. I've had trouble with Chrome sometimes.

I assume iClone starts up?

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It's strange, I did install the latest version of downloader and no luck.  Everything starts up just fine (iclone, cc3, 3dxch.). I'm using MS edge browser but I tried with IE and Chrome.  Still nada.   

Please can you contact Technical Support using the link below. They will be able to help you with this issue.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html

                                                                

Peter
Forum Administrator

www.reallusion.com

I did.  Thank you for responding Peter! 

Strange <> you have select 0 items ? What  do you try to download ?

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That's what I want to know.  2 items from the Market place.  When I run the downloaded content list, this pops up.  Tech support is helping me.  Hopefully they have an answer.

Tech support cleared it up with a reg edit.  Hoorah!!!!