I have not used this program in awhile. I know why ,,because it is frustrating. No trial, If i click on something in the program it should be available should it not. This is a purchased product.
If everything was installed correctly there should not be a problem. What I would do is uninstall the program, reboot the computer, reinstall using the default settings and see what happens. If the same thing happens, then I would contact Support, with an exact description of what you did and what happened.