I have read various posts and manuals about global illumination and light sources. Regardless of what I do, my character's faces come out dark. I plunked them into a bar setting prop, basically changed whatever lights existed to be white as opposed to their default darker shades... even replaced the lights, and still my character's faces are dark. I moved the global illumination anchor, made the cubic area that it affects bigger, and even smaller, but no luck. Do I literally have to put a spotlight in front of my characters. There is a 'wall' where the camera currently is, but I turned its visibility off. Meanwhile the background is too bright (the direction of the KEY light is pointing towards the back wall, but alas, the character's are... you guessed it... too dark.
I removed the majority of the props in the following screenshot. The only thing left is the bar and the chairs they are sitting on.
Please forgive me if this is a noob question, but it is literally a roadblock for me. I can place characters, do animations, etc.
PS: If I start with a blank project, the characters are fine as far as light goes.