Cookster360
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Cookster360
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 5,
Visits: 151
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I have the free Advanced version of Cloud Animator but would like to be able to download my projects to view offline, etc. I think I need to upgrade to Business for that. When I go to upgrade though, it says my current annual version will be reduced to around 127 Business days, which is fine. When I go to continue though, it is looking for payment. How does that work? I was expecting that I would have Business for free, only for 127 days, not the 365 days I was getting with Advanced. Please advise. Thanks!
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: Yesterday
Posts: 23.1K,
Visits: 36.6K
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Your leftover Advanced plan days will be converted to extra Business plan days but you will still need to sign up for the Business plan for one year. If you have any concerns about this, please contact Customer Support using the link below. they will be able to help you with any questions. http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspxThanks.
Peter Forum Administrator www.reallusion.com
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Cookster360
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Cookster360
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 5,
Visits: 151
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Thanks Peter!
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