hi am trying iclone 7 but it crashes on opening.
A message appears -"color depth and resolution are not compatible
please set color depth to 32 bits and resolution to 1024x720"
then the app crashes without opening.
my system is- Windows 7 x64
                        Ram-24gb
                        cpu-Intel i7
                         graphics-Radeon R9 270x 2Gb
                         screen resolution-1920x1080 32bit true color
                          100GB free space

cant figure it out tried changing resolution but still same message and crash....


Sorry guys I have just figured out the problem
I had "Make text bigger" set within windows so I changed it to "Make text smaller" and that solved the problem iclone opens and works now

 

Thanks for updating your post with the solution you found. This may help others experiencing the same problem. 

                                                                

Peter
Forum Administrator

www.reallusion.com

My Iclone 7 trial crash on the opening

HP 15-ay103dx 
8gb Ram
1TB 
intel 620 4gb

Please help

Unfortunately Intel graphics are not supported. You need a dedicated mid to high end graphics card from Nvidia (recommended) or AMD. Please see the system requirements below for a detailed list of supported cards.

https://www.reallusion.com/iclone/download.html#system-requirements

I'm sorry I can't bring you better news.


                                                                

Peter
Forum Administrator

www.reallusion.com

Win 8.1 fresh install with all updates on a quad core Asus mobo.
Also updated drivers for my Nvidia GTX580.

I installed Iclone 7 trial using many methods like admin rights, low and high res, changed install directories.

When I try to launch the program it "stops" without any indication why.

This process of install/uninstall/install again with different options has just wasted my entire night.

So looks like I will not be purchasing any time soon..