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HELP cannot install iclone

Posted By virum 9 Years Ago
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virum
virum
Posted 9 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
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Hi im trying to install iclone 6 and i get this error and cannot continue with the installation...

https://forum.reallusion.com/uploads/images/37525c54-f5b6-45ad-95e1-a853.png

Can you help me?
Peter (RL)
Peter (RL)
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Last Active: 2 Years Ago
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Hi..

Sorry to hear you are having problems installing iClone 6.

This problem can occur if the installer hasn't been downloaded fully or the file is corrupt. Please try downloading again to eliminate this problem. I would advise downloading the latest full installer from your Member Account. The download links are on the Registration page.

If you get the same message, try deleting your temp folders and try again.

a. Type %Temp% in the Search box and click the found Temp folder.
b. This will take you to C:\Users\<YOUR PROFILE NAME>\AppData\Local\Temp.
c. Highlight and delete all the folders and files in the Temp folder (Some may remain. This is normal).
d. Go to C:\Windows\Temp
e. Highlight and delete all the folders and files there.

Now restart your computer and try to install again.


                                                                

Peter
Forum Administrator

www.reallusion.com


virum
virum
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Last Active: 6 Years Ago
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The same error, i have deleted all the tempss, etc... and i get the same error. I have tried to install the trial, etc... and imposible. I get this error...

Error Code: -5006 : 0x80070020
Error Information:
>SetupNew\setup.cpp (597)
PAPP:iClone v6.53 PRO Trial
PVENDOR:Reallusion Inc. (http://www.reallusion.com)
PGUID:9FDDEF0B-4D60-4A36-981B-269C787DB23E
$19.0.185PAK
@Windows 7 / Server 2008 R2 Service Pack 0 (9200)
IE Version: 9.11.14393.0
Kevin.S
Kevin.S
Posted 9 Years Ago
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Last Active: 2 Years Ago
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Fallow peters suggestion also try
This is a long shot but if you have virus software loaded it could cause install issues try turning it off for the install.


Fyi
Windows 7 is old and not supported by Microsoft anymore beside the occasional security updates.


Freelance Artist Kevin.S



https://forum.reallusion.com/uploads/images/57cedd8e-58c4-42ce-b2f4-9646.png https://forum.reallusion.com/uploads/images/5a59e070-66a0-4914-b0a5-b2dc.png 

Email: animatemyart@gmail.com - Web Site:  www.animatemyart.com



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