Dear Steve,

Thank you for contacting Reallusion Support.

The first thing to check is that you are resetting your CC character before loading the CrazyTalk 8 3D head. This is vital to avoid problems occurring with existing morphs. Please see the forum page below for help with this.

https://forum.reallusion.com/264594/How-to-get-a-exact-likeness-when-bringing-CT-8-head-into-CC

There are also a few technical reasons why you will notice some differences between the 3D head in CrazyTalk 8 and how it appears in iClone 6 or Character Creator.

For example, iClone 6 and CC we use DirectX 11 by default whereas CrazyTalk 8 uses DirectX 9. Also the lighting in CrazyTalk 8 is flat but in iClone/CC we use advanced lighting with detailed shadows. Another important difference that does impact the look of the character is that CT8 uses a 200mm camera lens but iClone 6 uses a 80mm lens by default.

In your screenshots in your forum post, we see for iClone 6 your lighting is very poor. Please try adjusting the lighting to eliminate the heavy shadows and adjust the camera for close-ups to better match that of CrazyTalk 8 as this will definitely improve the look.

Getting the exact hair from the photo will be difficult to match unless you are an experienced 3D modeller and can quickly create the hair yourself. A better option would be to look for a suitable hair model on sites like Daz3D.com and then use 3DXchange 6 to convert this for use in iClone 6/CC and CrazyTalk 8.

For more help on creating custom content like hair and accessories, please see the page below.

http://www.reallusion.com/iClone/character-creator/custom.html

I hope this gives you a little guidance.