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hI THERE i CANNOT FIND THE WAY TO SET UP THE UPDATE AND PATCHES.

Posted By cynsegura 3 Years Ago
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hI THERE i CANNOT FIND THE WAY TO SET UP THE UPDATE AND PATCHES.

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cynsegura
cynsegura
Posted 3 Years Ago
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I have windows 7. This is what appears when I want to install the patches.. I tried all the ways..  cannot find the way!!
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Kevin.S
Kevin.S
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Save the file on your hard drive, then go to the file location on the hard drive, open the folder, then click on the installers.




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cynsegura
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I was doing this but it doesn't work at all too!  I am trying for days. i cleaned up all the computer. etc.
cynsegura
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I was doing that but  it doesn't work out. Please I need help! I cannot make possible any update..
animagic
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Try right-clicking the installer and select "Run as Administrator". That may work. Are you able to install non-Reallusion products?


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cynsegura
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Yes I CAN INSTALL EVERYTHING! The problem I only have with reallusion. I was trying everything.. and It doesn't work out..
Peter (RL)
Peter (RL)
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cynsegura (9/9/2016)
I have windows 7. This is what appears when I want to install the patches.. I tried all the ways..  cannot find the way!!


Please try emptying your temporary files directories.

1. Type %Temp% in the Search box on the Task Bar and click the found Temp folder.
2. This will take you to C:\Users\<YOUR PROFILE NAME>\AppData\Local\Temp.
3. Highlight and delete all the folders and files in the Temp folder. (Some may not be able to be removed).
4. Go to C:\Windows\Temp
5. Highlight and delete all the folders and files there.

Then restart your computer and try again.

If you still have problems after that, please contact our Technical Support department using the link below. They will be able to advise you further.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx


                                                                

Peter
Forum Administrator

www.reallusion.com


Edited
3 Years Ago by Peter (RL)



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