known issue experienced by many people. Title says it all. Reinstall, run as admin, delete temp files thus far has not worked. What gives? I need a working program or a refund. 

I just fully uninstalled CT8, and did a fresh install. Same problem. I am downloading the links from the emails I was sent from crazy talk when I purchased. When prompted do you want to download and install ct resources I select NO, because I have already downloaded them and I assume what I get from the email is the same. Am I wrong?

Have you tried to start CT8 as admin., by right clicking the desktop icon and then choose "run as admin" and WAIT until it starts up by it self.. Sometimes people gets confused about dobbelt clicking the icon after right clicking and that way launches it again "as still not as admin".

Yes I have tried that. I am the only user on my computer. 

I just ran as admin again and this time it worked! I did that at least 3 times yesterday with no results. I hope they fix this bug...
Thanks for your help!

So just to recap what i did so people can see if they get different results by doing this differently.
1. I downloaded Ct animator. Decided that wasn't what i was looking for. Program seemed cumbersome and complicated.
2. I downloaded the trial ct8. A resource pack comes with ct 8 and I downloaded that too. I did not uninstall Ct animator trial
3. I purchased Ct8. an email was sent with 3 links in it. One for the program, one for the resource pack, and one for the bonus pack. I downloaded the program, and the bonus pack but NOT the resource pack because i figured I already had that. 
4. I installed the program first, then the bonus content (since it was the 2nd link) and then the resource pack from the trial download. It indicated that the resource pack was successfully installed. 
5. No content was there in the content manager. No teeth, no eyes, no animations. only the actors.
6. I uninstalled everything, including the ct animator trial. i deleted anything that had anything to do with Reallusion.
7. I reinstalled everything including the resource pack this time from the email link.
8. Still no content. I ran as admin, still no content. Restarted computer...still nothing.
9. I went to sleep. 
10. I woke up and got a reply to this email that says run as admin. I figured what the heck even though I'd already did it. This time it worked.

Hopefully someone from RL will notice the problem somewhere and do something about it. 

Just to let everyone know. I downloaded the trial CT8 first and everything was there in the content manager and I did not run as admin. I just purchased it and uninstalled the trial program which I think is seriously stupid. Every other program I ever tried first had an option after purchasing to just put in a serial number and everything worked. Not with CT8. You have to uninstall everything and buy the full version then re download everything again. Now with the full version nothing but the 8 3D actors are  accessible in the content manager. I see the 2D characters but none will will import when clicking on them and none of the clothes are accessible. I can see only half of the clothing options and the slider bar will not move down to see the rest. This is crap! The trial works better than the full version were supposed to pay $200 for. Even at the $89 early bird price, this is way too expensive for this program since it does nothing.

*Update:
Everything seems to be working now. I have no idea what happened but maybe it took extra long for everything to load in the program after it opened. If you get the same result as I did, just wait 10 minutes and see what happens.  

If you have been using the CT8 trial you should have uninstalled this first and then performed a clean install using the three links provided with your purchase including the Resource pack. If you do this you should not encounter any problems.


                                                                

Peter
Forum Administrator

www.reallusion.com