I sent SUPPORT an email as requested, explaing that i was unable to register CT6
And all they sent me back was my Username and Password (Which i didnt ask for )
I Have an Account , I can log in, on the website..........

What i cant do is log-in from CT6...........Soooooooo i go to website to Register, and it just keeps telling me it has failed,
I purchased CT6Pro from Renderosity 3 days ago.............. (they have it on special offer )
Is this the reason i cant register it ?
If so , how am i supposed to update the program ?...........
Because i cant get updates, Because the B*****y registration page keeps failing.....
This is so Frustrating..............

Thanks
Brian
ps......Im still thinking about purchasing iclone......

Hi Brian,

Sorry to hear of your problems registering Crazytalk 6.

When you say registration has failed, do you mean your serial number is not being accepted?

If this is the case then it may be that you are mixing up some letters which is very easy to do with certain serial numbers. The best way would be to copy and paste the serial number from your purchase email and see if this does the trick.

If after ensuring you have entered it correctly you can still not register it, then please get back to support and explain that your serial number is being rejected and that you purchased the software through Renderosity. They should be able to help you register it manually or explain the reasons why it can't be registered.

                                                                

Peter
Forum Administrator

www.reallusion.com

Thank you for a speedy reply...

Kudos to the Support team also, they fixed the problem within a day or so,
CT6 is now registered and working.

Thanks again

Brian.