Have you looked at this page?

A quote from the FAQs

Have you registered your product with them?

Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

That's where the problems begin.
I clicked on online activation and it gave me an error Code-10 and told me to contact Customer Service.
They really don't have a "Customer Service" except calling on the phone. I looked all through that site for a way to email them and couldn't find one. I went through it several times.
It would be nice if things worked out that way they tell you in the video but they don't for me.
Thanks.
Ken:)

Ken,

Everything can be activated on-line.

Read through the MAGIX Technical Help Page.

Click on "Additional activations" in the list shown on the left - they even have videos explaining how to do it.

Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

I have been making my project with Magix Video Pro and finally bought it.
Now it says I need to activate something to get the Mpeg4 videos I had on there before I purchased it.
I went to activate it and it says I need to call long distance overseas to get a code. I tried to do it online and they give me an error message and won't go any farther.
Now then. Do I change the way I render with iClone and render it in a different format to avoid this or do I need to make the long distance call to somewhere?
I am at a loss with this as I had the project finished for the first part.
Ken:):)