I haven't had crashes in a few years. When I did it was with big projects, or believe it or not when I had a big avatar like the Samba girl with a billion feathers. 32 bits did not work great for big projects, and the ones I saved and that didn't open again until I added the 32 bit 4 GB extension program that was on this website, and that program bought my machine to use almost it's full 4GB memory. I deleted the iClone 32 bit icon, because it's just like me booting up in Win 7- 32 bits for what? Since I increased my memory to 16 GB, and I wanted to go to 32 GB for iClone 6, I have two problems Windows 7-64 Home version only handles a max memory of 16GB, and my Asus Mother Board only handles a max of 16GB, so unless I swap MB's with this one and buy Win 7-64 Pro, I'm stuck with a max of 16 GB in my iClone computer. Swapping won't be easy, I only have 6 cores here, 8 cores on my iClone 'puta and I would want to swap the CPU too. There are also a whole bunch of programs that'll be thinking I pirated them if I swap motherboards, the CPU, drivers etc. You mentioned your use of the 32 and 64 bit versions, but not your memory size. There is no point of really using the 64 bit version if you have less than 4GB of physical memory. Maybe the virtual memory settings might help, but if you're going to use big projects, and some of my sets are loaded with avatars. Like Peter said, the number of my avatars were never limited, the project would just not load or render if I added too many before iClone went to 64 bits. After it went to 64 bits, my big projects never had those problems, and the computer or iClone never told me it's running out of resources, where some others might, it will just stop, freeze, or take along time for you to do the next thing after you clicked for something. If you have a big project, at least 8GB and 64 bits is a must. Once I increased to 16GB of physical memory I can add avatars for days so far, (as long as it's not the samba girl with her feathers) without the saving, loading and rendering failures. At one time I was afraid to add another avatar to a project, and when I did, I saved the project with the suffix A-Z, after each one. And when it failed to load save or render, I used the last saved project with the previous lower suffix. In other words I saved after each new avatar was added, and loaded a few times, rendered and didn't delete or overwrite the last few ones until I was sure the thing worked 100%, and then to the next scene or location. I created a lot of my own props sets using iClone exchange and Google Sketchit? And to knock off a lot of wasted memory, I had to clean up lines, on the backsides of objects etc., that no one would see but it still used the memory. If I made a multi-roomed, or leveled building. I went back into Sketchit, and deleted all but one room at a time, and saved each room alone, so that I would have more memory to spare for the avatars. Why use your resources for something that's not seen. Like if you make a house on a beautiful block with all kinds of street objects; make a copy, then delete all the outside stuff, so when the people walk indoors, you switch to the other saved house minus the street or street props. That's some of the things I do to save memory. If people can't see the objects in a scene, then get rid of them, until it is needed. If ya can't see it, delete it.

Home built; ASRock X570 Pro 4, AMD Ryzen 9-5950X CPU, AMD RADEON RX6900XT, 16GB video card, 131GB of RAM.

Through the years I've had problems with projects suddenly not loading. EXTREMELY FRUSTRATING!!! My problem seemed to be with certain plants from the Biosphere Collection.. for some strange reason one day they worked and the next they didn't. I'm guessing it could have been a Microsoft update of some sort who knows. I did discover that I could load the same project into the 32bit version of iClone and they worked fine. A month or so ago I suddenly noticed that the projects were loading just fine into the 64bit version....oh so strange...but now they're loading and working great...go figure!:)

One really weird one was... I could load a Toon avatar into iClone 64bit but it would crash when I tried to add an Accessory to the Toon. Of course it worked just fine in 32bit. Now all is working fine...it was so weird!;)


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Intel Core i7 3960X @ 3300MHz Overclocked to 4999.7 MHz Sandy Bridge 24.0GB DDR3 @ 833MHz Graphic Display HP ZR30w 
GeForce GTX 980Ti 6GB  Microsoft Windows 7 Professional 64-bit SP1 ASUSTeK COMPUTER INC. P9X79 WS (LGA2011)

"william.carey30 (12/15/2014)

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Well, just for closure purposes (I always need closure), here is how the situation ended up. Thanks to pointers from forum members and support staff, I actually learned a few things. Hopefully this doesn't push any old stuff out of my brain, or I may wake up tomorrow morning to find that I don't know how to tie my shoes! After some suggested trial and error, I determined that I am, in fact, able to export in .wmv format. All of this time, I have consistently exported in .avi format. I shall probably never find out why that is no longer an option, but so long as I can export, I am happy. The only practical difference I am noticing, between .avi and .wmv, is that the screen is wider with the latter. The only other comment I'd like to make, is that choosing whether to open 64 or 32 bit is a little strange with the icons as they are, because it isn't readily apparent which is the 32 and which is the 64 bit. Just sayin... Anyways, thanks for the help everyone!

Bill Carey
"MrWmJCarey" on Youtube"

1) 64Bit Shortcut Desktop Icon has; (64 Bit) included.

See Screenshot:

2) 64 Bit WMV (VC-1) Export File Format is High Definition. Most people have HD Widescreen Monitors these days. So, select an HD Resolution in the Drop-down. 720p is the most common for Upload to Youtube & Vimeo.

3) Setting your Export File to 720 Resolution will automatically set iClone Viewport to the same Resolution. Setting your Monitor Resolution to the same Resolution, makes for easier Editing.

iClone's Edit Realtime Render Engine, dictates that what you see in Edit Playback, is what you see in the Final Export to File.

Screenshot:

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      REALLUSION FORUM ANNUAL PINHEAD COMMUNITY PROJECTS.

       New Pinhead Website & Project to be announced in September 2015

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Well, just for closure purposes (I always need closure), here is how the situation ended up. Thanks to pointers from forum members and support staff, I actually learned a few things. Hopefully this doesn't push any old stuff out of my brain, or I may wake up tomorrow morning to find that I don't know how to tie my shoes! After some suggested trial and error, I determined that I am, in fact, able to export in .wmv format. All of this time, I have consistently exported in .avi format. I shall probably never find out why that is no longer an option, but so long as I can export, I am happy. The only practical difference I am noticing, between .avi and .wmv, is that the screen is wider with the latter. The only other comment I'd like to make, is that choosing whether to open 64 or 32 bit is a little strange with the icons as they are, because it isn't readily apparent which is the 32 and which is the 64 bit. Just sayin... Anyways, thanks for the help everyone!

Bill Carey
"MrWmJCarey" on Youtube

That's good news, Peter :)

Looks like iClone's come of age, then ;)

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      REALLUSION FORUM ANNUAL PINHEAD COMMUNITY PROJECTS.

       New Pinhead Website & Project to be announced in September 2015

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iClone6 will include an auto-save feature that will allow you to restore your project in the event of a crash. :)

                                                                

Peter
Forum Administrator

www.reallusion.com

Hi..

Sorry to hear of your crashing problem.

As you may be aware, iClone does not set limits on the number of objects that can be added to a project as every users computer will be different. However it is very important to ensure that your projects remain at a manageable level to avoid stability issues.

We always recommend that you save your project often and always to a new file. Never overwrite the same project file when working on it. This way you will always have a working version of a project to drop back to in the event of problems like you have experienced here.
 
If you have a 64bit operating system, please always try using the 64bit version of iClone5 to open and render large projects. The project size can be much larger in the 64bit version without affecting stability.

Very large projects should be split into smaller parts whenever possible. This will allow you to manage the projects easier. Once rendered, you can edit the various videos together to complete the final product as normal.

                                                                

Peter
Forum Administrator

www.reallusion.com

Hi!(^^)/

> IClone Crashes Upon Exporting
In my experience, Iclone5 crashes by output in MP4.
IC5(64bit) may be different, but this trouble occurs many times by my IC5.51(32bit).
So I use IC5 for AVI/WMV exports and use PowerDirector10 for MP4 conversion.

The solution would be for Reallusion to incorporate an InstantSave Feature that automatically Saves Edits every few seconds, giving the options of Continue with same Project, Open another Project or Open a New Project, when iClone closes Unexpectedly.

A request that's been made by many Users many times since at least iC3.

A Feature that's been available with many NLE Programs for many years, even in £54 Programs.

One would expect a PRO Program to have this now, basic expected Feature. It hasn't :unsure:

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      REALLUSION FORUM ANNUAL PINHEAD COMMUNITY PROJECTS.

       New Pinhead Website & Project to be announced in September 2015

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Thanks for all the info, Planetstardragon! Puts things in perspective a little. Of course, when a program crashes, and you lose 50 hours of work, your first thought isn't, "This happens to lots of people." It's more like, "God, how could you do this to me?????!!!!!!!" You just have to take what you learned from that 50 hours of work, and use the whole thing as motivation to make an even better animation. It's not like you have any choice!