Hi,
I have a problem with iClone5 props "Cat_Yellow"
I download this props from city.reallusion.com but i can't install it.

Error:
Problem Event Name:   APPCRASH
Application Name:   RLCntDownloader.exe
Application Version:   1.0.5111.1
Application Timestamp:   4facd546
Fault Module Name:   MSVCR90.dll
Fault Module Version:   9.0.30729.6161
Fault Module Timestamp:   4dace5b9
Exception Code:   c0000005
Exception Offset:   00037270
OS Version:   6.1.7601.2.1.0.768.3
Locale ID:   1045
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789


Can You help me?
Maybe someone have this props "Cat_Yellow" or "Cat_White" and give me?

Welcome to the Forum.

It isn't possible for users to give others content due to RLs Digital Rights Management. You need to contact Reallusion support by filling out the form available at the following link:

https://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx?lang=1

Include the error message that you have posted here in the report.

Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

There were problems with the content database of the MarketPlace, so maybe the content file is corrupt. Best to contact Support, as wires suggests.

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I believe this issue is because you are using the Trial version of iClone5. Unfortunately you can't download from the Marketplace if you are using the Trial version as all content has to be digitally linked to your iClone serial number.

                                                                

Peter
Forum Administrator

www.reallusion.com

Ok, thx for reply.

Best Regards,
Kamil