Are you using the latest 3DS Max profile (see below) when exporting from 3DXchange5 Pipeline. If you use the correct settings you shouldn't get the distortion.

                                                                

Peter
Forum Administrator

www.reallusion.com

Kindly check this below link, these are the steps I followed.
https://www.youtube.com/watch?v=ZcSf2sxlkvI

If i import iclone character fbx file in 3ds max 11 model looks like bulged:(, can anyone help me to fix this issue? Thanks