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By lvanvalk - 3 Years Ago
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I just read the new Reallusion Content License Policy and am very confused. Does Reallusion now own all of our custom characters? I no longer use or buy ActorCore characters because of their usage license, now if I am understanding correctly, Reallusion owns all of my custom characters created with HeadShot morphed characters and any other customized character? I don't want to have to track my views for my little created animations or have to get "special permission" for creating ads, brochures, business cards, etc. Every time I customize a character to be unique for someone else's animation, Reallusion owns that character and that animation? Also, am I only allowed to use purchased products such as hair, clothes, scenes, once? I have to re-purchase that product wig, clothes, scene, every time I want to use it in another character or project?
Your new license policy may be the end of my animating with Reallusion. I want to purchase once, then edit as needed and use in as many projects and characters as possible. I also don't want to be doing all of this work and have it belong to someone else.
Please clarify.
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By 3dSphinx - 3 Years Ago
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Yea. I think my resolve is to no longer buy content in the store. I don't like the license flip flop. People who paid more for export license get the same license as a person that paid less for icontent license. When it was stated any export licenses purchased before July 27th would be moved to extended. Now it saying both icontent and export licenses that was purchased fall under standard. They change our license but I doubt they will be giving export license people credit for their purchase difference between export and icontent.
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By Peter (RL) - 3 Years Ago
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I think you may have misunderstood the new license.
You can create unlimited commercial videos, images or other media using the characters and scenes you create without any restrictions and without further remuneration. The videos or images you create are yours.
You can also use the characters you create in games, applications, VR and so on. The only restriction here is that for commercial games or applications you will need to purchase the Extended License version for any purchased CC Components used (hair, clothing etc.). With an Extended License the content can be used in an unlimited number of games or applications.
Please Note: Embedded content that comes with CC4 does not require an extended license. Motions also do not need an Extended License.
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By jerome.dipietro - 3 Years Ago
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Are you saying that if I've purchased hair models, or created a hair style using Hair Builder, I can only use it on one character? I thought the whole point of a tool like hair builder was that I could use it on all my characters! And if I've bought a hair model from the Store, are you saying that it's only actually for single use (if used in a commercial game)? That's not at all how the old Export license came across when I bought items like clothes/hair/etc. and seems totally against the whole concept of what Reallusion's software was about, or used to be about.
When iContent and Export licenses were merged I just remember you saying that it would simplify things. I certainly don't remember any mention of needing a new Extended license to export multiple characters with the same clothes.You can't just move the goal posts whenever you want. I've recommended Reallusion to others in the past but cannot in good conscience do so while this scammy behaviour is going on. Do you realise that you're trashing your reputation by such restrictive licenses?
The software's not exactly cheap. The Content Store content is not exactly cheap either. Just let us use the software and purchased items to create all the different characters we want. That's why we bought the tools for in the first place.
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By yepkoo - 3 Years Ago
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I have been interested in this subject for quite some time, so I would like to share some of the knowledge I have gained.
All export licenses of CC components you purchased in the past should be automatically upgraded to extended license.
If you have a standard license, you can produce unlimited images and videos for personal or commercial use. There is nothing here that affects individual users who produce pictures, videos or work for corporate companies. By purchasing standard licensed products, you can continue your work as before.
Extended license required for Gaming, AR and apps only. So if you want to use CC components in games and applications, you need the Extended license. Extended license only applies to CC components (Hair, Clothing, Shoes, etc.). All other products without extended license (animation, prop or some products without extended license) can be used commercially for game, application development without limitation. In addition, all of the content that comes with these programs and the characters you produce can be used in game production without any additional cost.
Allowing customization of characters was already prohibited in the old license, and it is still prohibited. However, with the newly issued license under the name of corporate license, this seems possible now.
Frankly, I did not fully understand the single-use license part. The reason was, for example, I knew that if I wanted to use a hair component in game production, I had to get an extended license.
However, it seems like a good thing if I can use this character, which I created with the condition of using a standard licensed CC component in a single character, unlimitedly in games and/or applications.
As I mentioned, this is only required for games and applications developed for commercial use. There doesn't seem to be much change in licenses for video and image production.
The issue that confuses people the most is the status of the export licenses purchased in the past. If these export licenses are CC components, they should all be automatically upgraded to the extended license. You can check this in your account. The Programs, the characters you produce with the Programs, and the content that comes with the program are already included in the extended license.
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By 3dSphinx - 3 Years Ago
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yepkoo (10/17/2022)
The issue that confuses people the most is the status of the export licenses purchased in the past. If these export licenses are CC components, they should all be automatically upgraded to the extended license. You can check this in your account. The Programs, the characters you produce with the Programs, and the content that comes with the program are already included in the extended license. The issue is the new email is stating that isn't the case. They going back on what was previously told to export license holders. I am not making a game at the moment but dished out the extra money as a future investment if I decided to do that. But now export is being technically downgraded to the same as a buyer that paid icontent license price but export holders that paid more money to have the same license.
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By yepkoo - 3 Years Ago
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If you notice, this message indicates that the old licenses (iContent and Export) are no longer available and will be called Standard Licenses with the same rights. CC components that you have purchased with export license in the past are not meant here. If there are CC components such as hair, clothes, etc. that you bought before the new licenses are released (close to last year), you can check whether they are automatically upgraded to the extended license on your membership page. iContent licenses were not automatically upgraded to extended licenses.
Frankly, I agree that the e-mail was written in a way that would cause confusion. However, they only apply to new purchases (from the date the Licenses changed).
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By 3dSphinx - 3 Years Ago
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Very misworded if that's the case because it says legacy rights so that means past purchases. Export doesn't exist anymore so no reason to mention it about future. So the wording says legacy rights (past content licenses) both fall under Standard. And the person would have to purchase the Extended.
Besides who to say like January 2023 buyers get update the motions they bought have to now get an extended license and all motions bought before then is upgraded. But then August 2023 get another email saying well everyone who has standard needs to buy extended for outside use. So consistency is an issue as well. I don't want to worry about something changing down the road. When I was at the understanding of what I was told at the time of purchase.
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By yepkoo - 3 Years Ago
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Yes, I think this is already to inform the old members. It states that instead of the old rights, namely iContent and Export license, a Standard license with the same rights can be obtained.
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By jerome.dipietro - 3 Years Ago
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Thanks @yepkoo for providing some clarification but I'm still confused. You mention, "Allowing customization of characters was already prohibited in the old license, and it is still prohibited." That just doesn't make sense to me. Isn't Character Creator primarily designed to enable users to customise characters? Or am I missing something here?
I work as a VR developer so I assume I now fall foul of not only having had to buy the software but now having to pay again for the correct license to use it.
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By 3dSphinx - 3 Years Ago
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He was referring to if you wanted to do things like in-game character customization. Which now requires an Enterprise license to do.
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By webreg_789832 - 3 Years Ago
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Maybe this is clear now and I just don't like it.
If I've gone to the expense of purchasing an "Export" license for assets on the RL marketplace and am now restricted to using those assets on a single commercial character, that's an insta uninstall right there. And highly dubious from a consumer affairs perspective. It would be retro actively reducing usage rights where rights had previously been granted under the terms of the inital transaction. All previous Export purchases need to be grandfathered in at Extended to achieve parity with the original terms.
And just my hot take, I'd abandon these new license terms all together. By carving the market up into so many different uses it's going to cause endless confusing to customers. What if I want to reuse an asset on a second commercial character? Do I need to get another standard license? Can I differential upgrade to extended? Do I buy extend and just sink the cost of the inital standard? There is going to be corner cases like this all over the place. The last time I saw licensing this messy was a Microsoft Select EA.
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By yepkoo - 3 Years Ago
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jerome.dipietro (10/17/2022) Isn't Character Creator primarily designed to enable users to customise characters
As @SugarMoxie said, what I mean here is that I mentioned that it is forbidden to allow customization of characters in games or applications you develop. This requires a corporate license, but you can only purchase this license by contacting RL.
webreg_789832 (10/18/2022)
If I've gone to the expense of purchasing an "Export" license for assets on the RL marketplace and am now restricted to using those assets on a single commercial character, that's an insta uninstall right there.
First of all, I must state that I am not an RL employee and what I have written is only the information I have reviewed so far and given according to the responses written by RL officials.
If your previously purchased export licensed products are a CC component and have the Extended license option, these products have already been automatically upgraded to the extended license. You can check the license names written next to your products on your membership page. For your video and image productions (commercial or not), you can use all products with a standard license unlimitedly. For example, if you have an extended license for a hair component, you can use this hair component unlimitedly in games and applications.
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By Peter (RL) - 3 Years Ago
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webreg_789832 (10/18/2022) If I've gone to the expense of purchasing an "Export" license for assets on the RL marketplace and am now restricted to using those assets on a single commercial character, that's an insta uninstall right there. And highly dubious from a consumer affairs perspective. It would be retro actively reducing usage rights where rights had previously been granted under the terms of the inital transaction. All previous Export purchases need to be grandfathered in at Extended to achieve parity with the original terms.
If you previously purchased content with an Export license, then this content will be automatically upgraded to an Extended License (where applicable) and can be used in mass distributed commercial games. You are not limited to a single commercial character with an Extended License.
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By Galfridus - 3 Years Ago
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I am taking my first tentative steps using Iclone 8 to render my project scenes to vdeo only via omniverse. I`ve been with Iclone since V2, so have many years of past RL content.
So much does not seem able to covert to to usd via the omniverse plug-in in IC8. It keeps asking me to purchase what I already own. Am I missing something ? Do I really need to buy it all again?
Is there a blanket license to cover all past RL purchases or does it have to be done individually? That would be an enormous task.
I dont seem to be having the same problems with past Daz or indy dev purchases. I repeat my only interest is rendering video of my IC projects.
Any advice welcomed. Thanks Geoff.
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By lowejohn7 - 3 Years Ago
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the response from realusion
 and this is only right and acceptable it was the fact it read as though you could not use any method to create anything i was against equally with the shops it read no shop system so i argued why stop a shop system. just ask support and keep there responses the false info that floats around just muddies the waters and blurs reality. Even this response to me may not be appropriate to you as this response was to my questions.
I did also point out to them i can export the morphs but no one asked me how or i would have told them no don't ask me how i am not showing anyone how to get around a license agreement.
May i also suggest if you cleared up the wording to be our morphs you would not have indi game devs put off buying your products just due to reading that one line i personally know of several that would not buy reallusion software due to the wording off the EULA. Simply adding you may not use our morphs instead of any char generation system would change it all and all of the confusion.
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By animagic - 3 Years Ago
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Galfridus (10/23/2022) I am taking my first tentative steps using Iclone 8 to render my project scenes to vdeo only via omniverse. I`ve been with Iclone since V2, so have many years of past RL content.
So much does not seem able to covert to to usd via the omniverse plug-in in IC8. It keeps asking me to purchase what I already own. Am I missing something ? Do I really need to buy it all again?
Is there a blanket license to cover all past RL purchases or does it have to be done individually? That would be an enormous task.
I dont seem to be having the same problems with past Daz or indy dev purchases. I repeat my only interest is rendering video of my IC projects.
Any advice welcomed. Thanks Geoff.
To export any content in Omniverse, you need what is now called a Standard license (previously called an Export license).
Newly purchased content comes with a Standard license, but if you have older content it may still have the old license that did not allow exporting. If you check in your Order history, you will see that content marked as "iContent".
In some cases, there will be an Upgrade link and you can then upgrade to a Standard license, but that's not always the case, unfortunately.
Another issue is that even if you have a Standard license, iClone does not always recognize this. In that case, go to the Help menu, and click "Activate Purchased Items". That should fix it.
I spent a lot of time a year ago to upgrade to Export licenses (now called Standard), so a procedure to upgrade everything in one go would have been great.
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By Galfridus - 3 Years Ago
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@ animagic
Thanks very much Job for taking the time to explain this to me.
I have no wish to deprive any content devs of their due reward.... but...... ...........not having a simple way to purchase an "upgrade" to the current standard license seems very harsh on long time RL content customers with hard drives full of many years worth of past RL assets. Publishing a revised EULA needs to support practical implementation by all users and not frustrate our loyalty. At present it seems to be a lottery as to what we can and can`t use in Oniverse from past purchases.
I am finding that when the IC8 Omniverse plug-in rejects usd export of a project it does not identify which elements are the problem. E.g. No purple highlight in scene manager as there is for watermark "trial". What a time consuming chore to try to identify the culprit.
Omniverse is currently, for me, not the efficient, convenient work flow to improve my project rending.:crying: Oh well, at least I added to my practical skills by giving it a try. I am now sadder and wiser by the experience.
Thanks again. best regards Geoff.
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By wildspaceace - 3 Years Ago
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@lowejohn7 Thank you for posting the response from Reallusion. Could you please post your entire inquiry along with Reallusion's response so that we can all be clear on what is allowed with an "extended license," and thus add some clarity to what the restrictions are concerning "Character creation." It would be greatly appreciated.
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By wildspaceace - 3 Years Ago
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So, in light of Reallusion's response to @lowejohn7 in the post above, it seems we are allowed to provide character customization in a commercial game (as long as we are not using Reallusion's morph sliders for the players) for the purpose of allowing players to play the customized character in the same game. In addition, it seems like we are allowed to use an inventory system with the ccAvatar characters that allow players to change clothes hair etc., as long as we have extended licenses as appropriate. Does this seem correct based on the above posted response?
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By Peter (RL) - 3 Years Ago
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wildspaceace (10/31/2022)
So, in light of Reallusion's response to @ lowejohn7 in the post above, it seems we are allowed to provide character customization in a commercial game (as long as we are not using Reallusion's morph sliders for the players) for the purpose of allowing players to play the customized character in the same game. In addition, it seems like we are allowed to use an inventory system with the ccAvatar characters that allow players to change clothes hair etc., as long as we have extended licenses as appropriate. Does this seem correct based on the above posted response?
No that is not correct.
Please click the link below. We have a table that clearly explains what can be done with each license type.
https://www.reallusion.com/license/content.html
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By yepkoo - 3 Years Ago
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For more accurate information, you may want to take a look at the following topic. This can reduce confusion.
https://forum.reallusion.com/526096/New-Content-Licenses-Explained-Standard-Extended-Enterprise
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By lowejohn7 - 3 Years Ago
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Peter (RL) (11/1/2022)
wildspaceace (10/31/2022)
So, in light of Reallusion's response to @ lowejohn7 in the post above, it seems we are allowed to provide character customization in a commercial game (as long as we are not using Reallusion's morph sliders for the players) for the purpose of allowing players to play the customized character in the same game. In addition, it seems like we are allowed to use an inventory system with the ccAvatar characters that allow players to change clothes hair etc., as long as we have extended licenses as appropriate. Does this seem correct based on the above posted response? No that is not correct. Please click the link below. We have a table that clearly explains what can be done with each license type. https://www.reallusion.com/license/content.html
i am confused if their answer is not correct why did they give it I have messaged them back and asked them the same no one has got back to me saying it was a mistake or they were in error or anything
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By wildspaceace - 3 Years Ago
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It seems we have two different answers from two different sources associated with Reallusion. Who is the final arbiter of this inquiry, Reallusion support or Peter (RL)?
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By ApplebiteMedia - 3 Years Ago
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SugarMoxie (10/17/2022) They change our license but I doubt they will be giving export license people credit for their purchase difference between export and icontent. I think we all get bitten by this in some form or another.... Buy a game at full price and a week or two later it's on sale for a third of what you paid.... Hell... Vegas Video came out with their new version a day outside my return period of the version I just purchased. All they offered was the upgrade price which was another 285.00 on top of the 499.00 I paid 31 days prior.
I purchased all the Reallusion add-ons for CC3 and iClone7.... I still got hit with an upgrade price around 500.00 (iClone, I was able to spend enough to get CC4 free... the cheaper one LOL). Why? some were now included with the software and not add-ons. But did they improve along with the main program? or just the add-on added to the program as it was. I have not used them enough to know. Hell... 3D Exchange... all that money and I never understood how to really use it LMAO. So that was a little high for an "upgrade" price IMO.
It's good software, it works well, you don't rent it monthly/yearly, is it perfect? What is? (besides me LMAO). The new license seems fine IMO...then again I am not a big production studio, I have made one little short in the past 2 years.... I suppose that if I become big enough or maybe my characters get picked up by a studio then I will worry about it. Then again, if it did become a problem, I would just recreate them from scratch in Blender... I have been learning the build process along with the Reallusion software, starting to learn the rigging as I am posing the CC4 characters I am importing... I will learn the animation part as well as the rest. Always have a back up plan ;) And then again... if I am making money I have no problem paying a royalty. No different than UNREAL... Use for free and they take a percentage of sales up to a specified cap. Except we pay for this software LOL.
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By Peter (RL) - 3 Years Ago
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lowejohn7 (11/2/2022)
i am confused if their answer is not correct why did they give it I have messaged them back and asked them the same no one has got back to me saying it was a mistake or they were in error or anything
As I understand it Support has been back in touch with you to correct the misunderstanding. So, as I have explained previously, no Reallusion content can be used in an in-game character creator with the Extended License. It is not just morphs.
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By Peter (RL) - 3 Years Ago
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wildspaceace (11/2/2022) It seems we have two different answers from two different sources associated with Reallusion. Who is the final arbiter of this inquiry, Reallusion support or Peter (RL)?
Unfortunately, this was a misunderstanding by Support which has now been corrected. The information I have given here on the forum and in the table below is correct.
https://www.reallusion.com/license/content.html
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By Peter (RL) - 3 Years Ago
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ApplebiteMedia (11/10/2022)
It's good software, it works well, you don't rent it monthly/yearly, is it perfect? What is? (besides me LMAO). The new license seems fine IMO...then again I am not a big production studio, I have made one little short in the past 2 years.... I suppose that if I become big enough or maybe my characters get picked up by a studio then I will worry about it. Then again, if it did become a problem, I would just recreate them from scratch in Blender... I have been learning the build process along with the Reallusion software, starting to learn the rigging as I am posing the CC4 characters I am importing... I will learn the animation part as well as the rest. Always have a back up plan ;) And then again... if I am making money I have no problem paying a royalty. No different than UNREAL... Use for free and they take a percentage of sales up to a specified cap. Except we pay for this software LOL.
If you are using our software to make videos/movies, then the new extended license policy does not apply. All our content is Royalty Free for use in video form. So, if you end up making a commercial movie which makes millions, you will not have to pay Reallusion anything in royalty fees (although a mention in the credits would be appreciated).
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By 3dSphinx - 3 Years Ago
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ApplebiteMedia (11/10/2022)
SugarMoxie (10/17/2022) They change our license but I doubt they will be giving export license people credit for their purchase difference between export and icontent.I think we all get bitten by this in some form or another.... Buy a game at full price and a week or two later it's on sale for a third of what you paid.... Hell... Vegas Video came out with their new version a day outside my return period of the version I just purchased. All they offered was the upgrade price which was another 285.00 on top of the 499.00 I paid 31 days prior. I purchased all the Reallusion add-ons for CC3 and iClone7.... I still got hit with an upgrade price around 500.00 (iClone, I was able to spend enough to get CC4 free... the cheaper one LOL). Why? some were now included with the software and not add-ons. But did they improve along with the main program? or just the add-on added to the program as it was. I have not used them enough to know. Hell... 3D Exchange... all that money and I never understood how to really use it LMAO. So that was a little high for an "upgrade" price IMO. It's good software, it works well, you don't rent it monthly/yearly, is it perfect? What is? (besides me LMAO). The new license seems fine IMO...then again I am not a big production studio, I have made one little short in the past 2 years.... I suppose that if I become big enough or maybe my characters get picked up by a studio then I will worry about it. Then again, if it did become a problem, I would just recreate them from scratch in Blender... I have been learning the build process along with the Reallusion software, starting to learn the rigging as I am posing the CC4 characters I am importing... I will learn the animation part as well as the rest. Always have a back up plan ;) And then again... if I am making money I have no problem paying a royalty. No different than UNREAL... Use for free and they take a percentage of sales up to a specified cap. Except we pay for this software LOL. For clarification I wasn't speaking about upgrades I was speaking of legacy content that people paid the export license cost (now called extended license) in the email said it would be made the standard (use to be icontent). So the license purchased was downgraded for legacy content.
So basically your Vegas software you just bought was the current version at the time of purchase. But then they come back to you and say they going to change you to a older version license versus what you paid is the correct anology. So not an upgrade but downgrade.
But then I have come to the resolution that whatever store AI they have watching what we do is hella good. (It must have a tag on me as a cheap skate...because it perfectly time sending me discounts) It knows how to get me. I be cursing RL as I swipe my card. 😐
Plus I realized the majority of legacy stuff I bought was motions so it didn't matter.
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By animagic - 3 Years Ago
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SugarMoxie (11/11/2022) For clarification I wasn't speaking about upgrades I was speaking of legacy content that people paid the export license cost (now called extended license) in the email said it would be made the standard (use to be icontent). So the license purchased was downgraded for legacy content.. I think you are mistaken. The export license never was equivalent to an extended license. The standard and export licenses are equivalent. The export license in itself did not allow you to use content in a game; this always required a Mass Distribution License. So in that sense you can not state that the license for legacy content was downgraded.
What you can quibble about is that Mass Distribution used to be free (after permission from RL), whereas there is now a cost associated with it in the form of the extended license costs.
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By 3dSphinx - 3 Years Ago
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@animagic I only say that because every other purchase of export was upgraded to extended. And RL reasoning was to not be overloaded with mass distribution request which is understandable. I was just curious what made legacy content exempt. Ex. My hair builder Export license was switched to Extended License.
But any legacy content with export license or icontent license from my understanding of the email was made to Standard.
But being that I think my legacy stuff I purchased was motions the only difference is I coughed up more money to have the same license as a person that paid the cheaper icontent price.
For example Movie Set Vol 2 I paid $30 to be able to export and a icontent purchaser would had to pay let's say half $15. But now we both have the same license rights but I paid more. That is why I word it as a downgrade. Because I have the same license now as someone that paid less for the lower license.
Now if icontent licensees paid the same amount as export licensees I couldn't say anything. It's balanced. However that wasn't the case.
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By yepkoo - 3 Years Ago
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If I'm not mistaken, iContent licenses were not upgraded to standard license. I know that the products that you purchased with an export license and that do not have an extended license option (such as Prop, Animation) have been renamed to standard licenses. Therefore, those who own iContent content must pay to upgrade that content to the standard license.
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By 3dSphinx - 3 Years Ago
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By 3dSphinx - 3 Years Ago
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That is what I was referring to but the legacy hair I got from reviewing my account was changed to extended before it said Standard. So it's moot now.
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By yepkoo - 3 Years Ago
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I think this description is written so that old customers who will buy content from the store are not confused. As far as I understand, the names of the licenses corresponding to the old licenses are specified.
In other words, he says, if the iContent license was sufficient for you before, you should now choose the standard license, which has the same rights as the iContent license when purchasing content.
It does not say that the licenses of those who purchased products with the iContent license will be upgraded to the standard license.
Otherwise @animagic and many others wouldn't pay to upgrade their content license to a standard license. Because I saw their posts on the forum stating that they paid license upgrade fees on different topics.
Also, if you have purchased hair, clothing, etc. CC components with export license before, they must be automatically upgraded to extended license. Because the purpose of those who buy content with the export license option was to use this content in the development of a game or application. Therefore, upgrading export licenses to extended license should have been a right.
However, those who purchased content with the iContent license option in the past already knew that the content they purchased would not be exported.So I don't think iContent licenses will be automatically upgraded to standard license (Formerly export license).
Of course this is just my opinion. Peter can give a clearer answer on this.
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By TonyDPrime - 3 Years Ago
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Anyone interested, this page gives detail and has a comparison chart on the content policy:
https://www.reallusion.com/license/content.html
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