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By Amper Sand - 4 Years Ago
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I just installed IC8 in a total separate folder structure than IC7, loaded my current IC7 project (15000 frames), everything went pretty smooth, I started rendering as MP4, I cancelled, but when I chose "Save" the IC crashed. Tried the same three times in a row, three crashes in a row. IC7 is having no problem. Pretty exciting start for the money :D
P.S "Optimize with Fullscreen rendering" has gone in IC8?!?
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By sungod - 4 Years Ago
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Can you try a smaller project ?
Also you can turn on hardware rendering.
I am so busy , didn't get to try but rendered once without issues in MP4
I used cc4 to make a 4 k avatar and sent it to Iclone 8 and rendered a high resolution MP4 video.
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By Amper Sand - 4 Years Ago
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I'm not interested in Hardware rendering since long time ago, on comparation I liked more IC's software rendering.
For MP4s, since I'm using them for fast previews, I'm rendering in 2K @ 30fps, the final rendering I'm doing in 4K PNG sequence.
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By sungod - 4 Years Ago
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Amper Sand (5/13/2022)
I'm not interested in Hardware rendering since long time ago, on comparation I liked more IC's software rendering.
For MP4s, since I'm using them for fast previews, I'm rendering in 2K @ 30fps, the final rendering I'm doing in 4K PNG sequence.
For me it didnot crash in either with or without .
Can you try a new character from CC4 ?
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By Amper Sand - 4 Years Ago
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I didn't install yet the CC4 - even with IC8 I won't count on it too much, I'm expecting RL will came with a patch in a month, me I'm happy it didn't affect the IC7 so I can continue there on my clip :P
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By sungod - 4 Years Ago
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Amper Sand (5/13/2022)
I didn't install yet the CC4 - even with IC8 I won't count on it too much, I'm expecting RL will came with a patch in a month, me I'm happy it didn't affect the IC7 so I can continue there on my clip :P
No worries just try a default character a new one from ic 8 maybe 🙂
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By Amper Sand - 4 Years Ago
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@Peter You may close/remove this topic, the crash no longer occurs - don't know why, maybe because I just restarted the computer meantime.
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By Amper Sand - 4 Years Ago
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@Peter, you may reopen this topic :D
It seems I've been superficial in checking - the crash indeed occurs consistently and for sure is related to avatar's hair. I've tried to replace the avatar with others to which I attached in CC4 the same hair, yes, it's crashing. If I'm replacing the hair with another one, there's no crash. Crash doesn't seem to be related with the MP4 encoder - app crash no matter if I use hardware/software encoder.
Also, crash doesn't seem to be related with a particular last frame - no matter how long I set the timeline, IC crash at the last frame.
It might be related with a particular rendering - light or physics - condition in the project, since the same avatar used in other projects doesn't make IC to crash.
I will try to simplify as much as possible the project to make a small one to be tested here by who's willing to.
P.S the hair is native RL "Chic bun medium" - both the one in Hair/HairStyle and the one in Hair/HairGroup/Hair, but I don't think it's necessarily its fault, rathen than IC's.
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By 4u2ges - 4 Years Ago
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Also, crash doesn't seem to be related with a particular last frame - no matter how long I set the timeline, IC crash at the last frame
I have seen this today already: https://forum.reallusion.com/FindPost515760.aspx
Seems consistent now...
Update: OUCH! Tried rendering 29 frames of large project I rendered successfully in IC7 in the past. Crashed at frame 27!
If you have already stripped your project, please open an FT ticket and attach it there. I am too lazy to strip mine :w00t:
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By Amper Sand - 4 Years Ago
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OK, I minimized the project as much as possible and I replaced the character with IC8 "native" Camilla to which I applied in CC4 the (assumed) "troubling" hair "Chic bun medium".
I downloaded the zip (78MB) myself to be sure the project still crash (and it's crashing) so please have a check yourself to see if it's crashing on your IC8 too, so we can send it "safely" to Feedback Tracker.
Thanks!
https://www.dropbox.com/s/yg70875ectnj9ur/crash_on_video_render_last_frame.zip?dl=0
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By 4u2ges - 4 Years Ago
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It's a bit more than Chic bun medium hair problem.
Yes, that hair physics for one reason or another is troubling, but it is a consequence of internal error from more deeper issue.
If you disable physics for Real_Hair, the project renders fine. So it is a physics issue.
But I believe at this point the real problem is animation layer. It causes a permanent hair damage within the project.
And it appears Real_Hair is just most vulnerable to such a damage.
Replacing hair with the same Chic bun medium does not fix the issue.
Removing animation does not fix the issue.
But this does:
Save that motion with collect clip as Motion+
Delete the clip along with Transform key so that she is standing in T-pose at 0,0,0
Apply saved Motion+ clip
Reapply "Chic bun medium" from Shared Template\Hair\Style
Render. All should render fine.
So at which point the hair physics is getting messed up is for the RL to figure.
Another reason I am saying it is not the hair problem (at least not directly), because my project is old and there is no modern hair on any of the characters there and not even any DHS.
Yet it crashes just the same. I need to investigate the issue there.
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By Amper Sand - 4 Years Ago
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Yeah, me too I said I'm not assuming it's Chic bun's fault since I have the same character (with the same chic bum) in other projects doing pretty well. Moreover, my very first project I opened in IC8 (and immediately crashed this way, lol) was IC7 Black Mamba, and there the girl has a totally different hair.
I will submit to feedback tracker, let's hope they will fix the issue.
Thanks, Mr G 🤗
EDIT: here's the FeedbackTracker report:
https://www.reallusion.com/FeedBackTracker/Issue/IC8-crashing-consistently-at-the-last-frame-of-video-rendering
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By Warped Reality VFX - 4 Years Ago
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I tested with your project also in iClone 8 trial and had the same issues, after turning off soft cloth physics I was able to render completely.
So I hope this helps the more people we get to test it, the better.
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By Amper Sand - 4 Years Ago
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RL fixed it in IC8.01
https://www.reallusion.com/FeedBackTracker/Issue/IC8-crashing-consistently-at-the-last-frame-of-video-rendering
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