What's New in iClone 6.52


https://forum.reallusion.com/Topic298990.aspx
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By Peter (RL) - 9 Years Ago
v6.52 (6.52.3420.1) released on October 27th, 2016

New function added: RLMotion export for CrazyTalk Animator 3.

Several other enhancements and bugs fixed.

Added: RLMotion export is now available for CrazyTalk Animator 3. Saved from Timeline > Collect Clip > Right-click to Add Motion to Library, and select .rlMotion in the drop-down menu.
  • Enhanced: Enhanced DRM verification mechanism which improves the verification speed while less error prone.
       - FBX can now be exported in 3DXchange when offline after completing the 1-Click Content Verification process
       - Send batch information to server and verify all at once
    - Extend recheck time upon server connection failure
    - Report how many scanned, how many updated, and how many failed
  • Enhanced: Image sequence naming convention has changed to a more standardized form: Name_00001 (name, underscore, number).
  • Enhanced: Speed up saving any project or custom data by enabling the Quick Thumbnail Generation function in Preference settings.
  • Fixed: iClone crashes when loading CloneBone Character.
  • Fixed: iClone crashes when loading certain projects containing CloneBone Character.
  • Fixed: iClone crashes when using particular characters such as Ghosts, Kid, etc.
  • Fixed: iClone crashes after performing the following:
    1) Apply iCloth to a softcloth enabled CC character.
    2) Select Replace Material Only during prompt.
    3) Press the Play button.
  • Fixed: A snapshot of the timeline status and condition is not saved along with the iProject.
  • Fixed: Transition curve settings consistently revert back to linear interpolation after its transfrom key-frames have been altered.
  • Fixed: Particle emitters with readjusted initial frame have discrepancies with its Modify > Emit > On/Off status.
  • Fxied: CC Characters do not interact with iClone 5 embedded iProp content (Outdoor/ Bike, Horizontal Bar, Merry-Go-Round, Seesaw, Swing Bench, Unicycle, etc.). Users now can get the fixed iProps by downloading the Bonus pack found in the Order History after logging in the member page.
  • Fixed: Replacing CC character with Look at Camera constraint will destroy said constraint. Feedback Tracker
  • Fixed: Dragging a character onto a certain modified heightmap terrain brings about errant vertices. Feedback Tracker
  • Fxied: Appling iSkin onto a G5 character does not replace the material for the entire body, just the hands.
  • Fixed: Using "Add to Perform" on a Prop with 48 or more Perform animations causes the Perform list to disappear.
  • Fixed: Videos exported from an iProject with HDR / Tone Mapping will be afflicted with screen flickering.
  • Fixed: Left and right side views of the Content Manager and Media Template Library do not match with corresponding number of folders ( e.g. the Video folder disappearing from the right side.) Feedback Tracker
  • By Rampa - 9 Years Ago
    Excellent work RL! Thanks for these updates. There are a couple fixes that surprised me. The Lua props update, for one. :)
    By JIX - 9 Years Ago
    Updates are always appreciated. Thank you, RL!
    By mark - 9 Years Ago
    Very good!!!:D
    By jollyro - 9 Years Ago
    Thanks, RL. 
    I blamed it on my Graphics Card, now I realized, it was a bug. Thanks for that update. great work. 
    By eternityblue - 9 Years Ago
    RESOLVED: Is anyone else having issues with recording audio for viseme within iClone? I can record the audio, it sounds loud and clear, but when I apply it, when viewing in the Viseme timeline as a waveform, it looks good, but the keys for lipsync are missing and no audio is heard. I can create TTS audio and keys with no problem. This is Windows 10. As far as I know it worked flawlessly in the 6.51. 

    NEVERMIND, it was some issue with the input used, I don't understand exactly what, but anyhow, doesn't look like it is iClone's bug, and I'm happy it works again. 
    By pedrosura - 9 Years Ago
    Problem with 6.52

    When you select an iAvatar and you have the "object selected track" toggle, the tracks associated with the iAvatar do not show up. So for instance, with an iAvatar selected and the object selected track toggle on, I do not get the ability to see the motion track..


    Please fix this...
    Going back to 6.51
    By Galfridus - 9 Years Ago
    Thank You. Very nice update RL. Glad to have G1`s functioning again.

    Need some clarification for:-
    Fixed: CC Characters do not interact with iClone 5 embedded iProp content (Outdoor/ Bike, Horizontal Bar, Merry-Go-Round, Seesaw, Swing Bench, Unicycle, etc.). Users now can get the fixed iProps by downloading the Bonus pack found in the Order History after logging in the member page.

    Exactly which bonus pack ?
    I have just downloaded the IC5 bonus pack from my past order history.
    It won`t instal because I no longer have IC5 on my system !:crying:
    Should I have download and reinstalled the IC6 bonus pack instead ? I have only a modest connection speed so the 1GB plus IC6 pack will take a few hours.
    To add to the confusion in my members account neither the IC5 or IC6 bonus packs are showing a recent date i.e. (update).
    Any advice appreciated. It will be good to give CC characters a ride on the RL Bike when I get this sorted.:)

    Geoff.
    By wires - 9 Years Ago
    The iClone 6.52 installers - Full and Patch, are not showing up in my member account. There is also no new iClone 6 Resource Pack available.
    By Galfridus - 9 Years Ago
    wires (10/28/2016)
    The iClone 6.52 installers - Full and Patch, are not showing up in my member account. There is also no new iClone 6 Resource Pack available.


    Same here Gerry. I had to use the "Check for update" route from IC6 itself to get access to a IC6.52 file.
    However....the update patch for 3DX6.52 is available for download from in my account file.
    The source for the "fixed iProps"... iClone 5 embedded iProp content (Outdoor/ Bike, Horizontal Bar, Merry-Go-Round, Seesaw, Swing Bench, Unicycle, etc.) currently remains something of a mystery to me.:ermm:
    Geoff.


    By pinguintje - 9 Years Ago
    Maybe there is something wrong with the update to 6.52.
    I have a lot of troubles in the timelime.
    Items of the characters and props (motion, collect clip, motion layer etc.)  disappear every time and I have them to check again.
    The camera's don't show up in the timeline. (That is no fun!)
    Has anyone the same problem?

    Best Regards,
    Arie
    By Galfridus - 9 Years Ago
    pinguintje (10/28/2016)
    Maybe there is something wrong with the update to 6.52.
    I have a lot of troubles in the timelime.
    Items of the characters and props (motion, collect clip, motion layer etc.)  disappear every time and I have them to check again.
    The camera's don't show up in the timeline. (That is no fun!)
    Has anyone the same problem?

    Best Regards,
    Arie


    https://forum.reallusion.com/uploads/images/386f2b6d-8574-40d3-bfe3-8da5.jpg


    Just done V. quick test but don`t seem able to reproduce your problem Arie.:unsure:
    My example is collecting a clip from Lean on counter motion applied to CC Christian Avatar.
    My Camera`s show and as far as I can tell, time line seems to be working as I expect.
    Geoff.
    By pedrosura - 9 Years Ago
    I can not get the iavatarrelated tracks to show on 6.52. So, I can not get a screen like that to show. Do you have Windows 10 or 8??
    By pinguintje - 9 Years Ago
    @ Galfridus
    Thanks for the quick reply.
    I opened a new project and I have the same problem with the camera.

    https://forum.reallusion.com/uploads/images/46052581-8382-4f8d-91e3-c0fd.jpg

    Even when the camera is checked , he doesn't appear on the timeline. (see picture)

    @pedrosura
    I have Windows 10, 64 bit

    Best Regards,
    Arie
    By pedrosura - 9 Years Ago
    Ok, I have Windows 8.1. So Windows version is not the culprit...

    By Peter (RL) - 9 Years Ago
    pedrosura (10/28/2016)
    Problem with 6.52

    When you select an iAvatar and you have the "object selected track" toggle, the tracks associated with the iAvatar do not show up. So for instance, with an iAvatar selected and the object selected track toggle on, I do not get the ability to see the motion track..


    Please fix this...
    Going back to 6.51


    Unfortunately I can't reproduce this in my iClone Pro 6.52. With the same settings and an avatar selected I get the timeline display as below. Do you get something different? Please post a screenshot showing how the timeline displays for you with an avatar selected.

    https://forum.reallusion.com/uploads/images/77735e33-a8b1-491c-a95e-071d.png
    By Peter (RL) - 9 Years Ago
    Galfridus (10/28/2016)
    Thank You. Very nice update RL. Glad to have G1`s functioning again.

    Need some clarification for:-
    Fixed: CC Characters do not interact with iClone 5 embedded iProp content (Outdoor/ Bike, Horizontal Bar, Merry-Go-Round, Seesaw, Swing Bench, Unicycle, etc.). Users now can get the fixed iProps by downloading the Bonus pack found in the Order History after logging in the member page.

    Exactly which bonus pack ?
    I have just downloaded the IC5 bonus pack from my past order history.
    It won`t instal because I no longer have IC5 on my system !:crying:
    Should I have download and reinstalled the IC6 bonus pack instead ? I have only a modest connection speed so the 1GB plus IC6 pack will take a few hours.
    To add to the confusion in my members account neither the IC5 or IC6 bonus packs are showing a recent date i.e. (update).
    Any advice appreciated. It will be good to give CC characters a ride on the RL Bike when I get this sorted.:)

    Geoff.


    Hi Geoff,

    I don't believe this extra bonus pack has been added to accounts just yet. I will need to check this and let you know. Apologies for the confusion.
    By pedrosura - 9 Years Ago
    Peter,
    I am sorry but I uninstalled it and put back 6.51. I am working on a few Scenes and it's unworkable not to be able to see iAvatar tracks. My screen looks like yours but I can not see anything other than Project tracks. Did you install a patch or a full install that you may have access to??
    By Peter (RL) - 9 Years Ago
    wires (10/28/2016)
    The iClone 6.52 installers - Full and Patch, are not showing up in my member account. There is also no new iClone 6 Resource Pack available.


    Hi Gerry,

    The full iClone 6 download in your account will be version 6.52 although it still shows as version 6.51. We will need to correct this asap. The resource pack in your account will also be the most recent one but I don't believe this update included any changes to the resource pack.
    By Peter (RL) - 9 Years Ago
    pinguintje (10/28/2016)
    Maybe there is something wrong with the update to 6.52.
    I have a lot of troubles in the timelime.
    Items of the characters and props (motion, collect clip, motion layer etc.)  disappear every time and I have them to check again.
    The camera's don't show up in the timeline. (That is no fun!)
    Has anyone the same problem?

    Best Regards,
    Arie


    Hi Arie,

    Again I'm not able to reproduce these issues. Perhaps you could try uninstalling iClone and perform a clean install of the full iClone 6.52 version as there may have been a problem during the update. This is available from your Member Account if you click the download link on the Registration, Patch and Bonus page. All your content will remain so the process should be pretty quick.
    By Peter (RL) - 9 Years Ago
    pedrosura (10/28/2016)
    Peter,
    I am sorry but I uninstalled it and put back 6.51. I am working on a few Scenes and it's unworkable not to be able to see iAvatar tracks. My screen looks like yours but I can not see anything other than Project tracks. Did you install a patch or a full install that you may have access to??


    I updated my copy but also ran a separate full install on another computer just to check. Neither shows this issue so its a bit of a head scratcher. We will be doing further tests to try and see why some have this issue but most (it seems) do not. As soon as I have more information I will update again.
    By pedrosura - 9 Years Ago
    I can also try to do a clean install of 6.52. Maybe I will do that. 
    By Alley - 9 Years Ago
    With the update, I can no longer import an .ini file that was saved without iClone crashing.  Can anyone else try this?  In case old .ini were not compatible, I exported a new one after setting the collisions and it crashed iClone.  A simple test is -
    1) Open Natalie
    2) Click on Collision Shapes and "Export" her .ini file (top right file folder)
    3) Now import the .ini.....CRASH.
    Would be interested to know if it's just me or an actual issue with the update.
    By Zeronimo - 9 Years Ago
    Hi Alley,

    I have exactly the same problem.
    iClone crash after import the .ini
    youre not alone
    By Alley - 9 Years Ago
    Thank you for checking. :)

    It's been confirmed by others also.  Apparently if you import the .ini file without "Show Active Shapes" checked, it seems to import fine.  However, start to play an animation and it crashes.
    By Rampa - 9 Years Ago
    Here's what I tried.

    Doing as Alley outlined, I got the same crash.

    I then tried hitting the "reset" just to the left of "load". This removes all collision shapes. I was then able to load the ini without crashing. I have all the shapes visible and enabled. But I cannot edit the shapes with the gizmo tools, or see them. The indicator shows that all the shapes are present. If I then turn collision off and back on, they become visible and can be edited just fine with the gizmos. They work just fine when I run.

    So it seems a little buggy, but there is a workable work-a-round.
    By Kemal_topal06 - 9 Years Ago
    iClone v6.52 does not work after updating indigo RT. Help please.
    By pinguintje - 9 Years Ago
    @Peter Edwards

    Hoi Peter,
    Thank you for the quick reply.

    Today I did a clean install of the full  iClone version 6.52, the Resource Pack and the Bonus.
    But that didn't help me.
    In my current project (that I started in version 6.51) the camera doesn't show up in the timeline. When I add a new camera: the same problem.

    When I create a new project, the camera shows up in the timeline. So, for a new project I think no problem.

    But  the characters in the timeline  still are a problem.
    Before version 6.52 a Character always had checked the boxes Collect Clip, tranform and motion in the timeline. In version 6.52 these items are not automaticly checked. When I add  these checks and others (left or right hand, MotionLayer etc.) they disappear and I have to check them again.

    https://forum.reallusion.com/uploads/images/4cabe0ab-297d-4213-a8b5-a949.jpg

    When I drag Natalie in the scene, I see this in the timeline (Skirt and Dress). I have to click on Natalie to get her in the timeline, and then I have to check the boxes I want to see.

    https://forum.reallusion.com/uploads/images/f004f48d-dc51-4f02-b69f-84a1.jpg

    These are some examples.
    It's for me a little bit difficult to explain things, because english is not my first language.

    I think there is something wrong with the timeline in 6.52. I saw also other threads in this forum about this problem.
    I hope RL will fix this soon,
    Without a camera it is impossible to create a project.

    Sorry for the inconvenience.

    Best Regards,
    Arie

    Edit:
    At the moment I can't select characters and camera's in the timeline (In a new project).
    For the first time I can't work in iClone.:(:(:(
    By RobertoColombo - 9 Years Ago
    Hi RL/Peter,

    no doubt the new update has crated problem to the timeline for projects created with v. 6.51 !!
    I am experiencing the following: when I click the Track Menu List button of the timeline, the list of asset appears (the number of asset is high so that I need to scroll in order to display the one at the bottom of the list), but then, when i scroll through it an try to activate some assets at the bottom, iClone wrongly selects some assets at the top, like if the piece of code responsible for the selection does not take care of the user interface scrolling applied to the track menu list.
    I reported the same as a comment of the Issue 781 in the Feedback Tracker.

    EDIT: Some more infos. 
    I found that if I click a group of assets in the track menu list (e.g. the group "Props") in order to minimize the group, then somehow I am able to activate the assets at the bottom.
    I have not a precise work-around, just randomly clicking some asset groups re-enable the selection of the assets at the bottom.
    Anyway, it is clear that the SW handling the GUI events from the Track menu List has some issue and shall be fixed.

    Pls, fix it asap

    Thanks
    Regards

      Roberto
    By animagic - 9 Years Ago
    Although I could select avatars to show up in the timeline initially, I now also have the same problem as reported and cannot make the avatars appear in the timeline at all by any means. So that seems a major issue. I may have to try and revert.
    By gcshep - 9 Years Ago

    Hi I am having the same issue as Pinguintje no camera  showing on the timeline Avatars, Props not a problem.

    So, then I decided to try one of the Project templates (01G6 Actors – G6 Intro) the cameras worked just fine on the timeline so then I tried  the (iClone Dance) but this time the cameras didn’t work so then I re-startediClone and loaded the (iClone Dance) first and this time the cameras worked plus  they worked on the reload of templates (01 G6 Actors – G6 Intro) I then loaded  my project but alas back to no camera’s. Now here’s where it gets strange I  restarted the program again and this time the cameras would not show for any  project be it mine or the default Project templates (01 G6 Actors).

    Best Regards

    George   

    By RobertoColombo - 9 Years Ago
    Hi all,

    as a temporary work-around (waiting for the fix from RL....) for the camera: link the camera to a dummy prop, so that you can control the movement of the camera by the prop (which is visible in the timeline!!).
    I suggest to add a Cube at (0,0,0) set at dummy, relocate also the camera to (0,0,0) and link it t the cube.

    Cheers

      Roberto
    By pinguintje - 9 Years Ago
    Many thanks for this Roberto.

    Today I did a little try and error project.
    When I worked only with the preview camera: no timeline issues. All worked well.
    As soon as I added a new camera, I could nothing select in the timeline.
    I think adding a new camera causes the problem.

    If you want to create a new project:  first do all the character motions etc.
    Is this ok, add a camera with a dummy prop as Roberto wrote and render the movie.

    Maybe this helps you.

    Best Regards,
    Arie 
    By animagic - 9 Years Ago
    I decided to revert to 6.51, waiting for a fix, as the timeline problems seem a major issue. I'm trying to finish my Halloween project...:unsure:

    There may be something with adding a camera though, because initially I could see the avatars in the timeline under 6.52. After that it was downhill...:crazy:
    By mark - 9 Years Ago
    WOW this is really bad news! Glad I didn't install it.
    If I had been using iC6 I would have never gotten my little Pinhead project done! Just toughed it out with good old iC5 this time!!!
    By justaviking - 9 Years Ago
    Has Reallusion officially retracted the 6.52 patch?
    This is what I see if I try to download it (though I don't think I would install it anyway, based on the unfortunate experiences of others).
    https://forum.reallusion.com/uploads/images/e1eebd7f-5c82-47ac-9e96-1d00.jpg
    By wires - 9 Years Ago
    justaviking (10/31/2016)
    Has Reallusion officially retracted the 6.52 patch?
    This is what I see if I try to download it (though I don't think I would install it anyway, based on the unfortunate experiences of others).


    This was reported here after the release announcement, and partially answered in this post.

    By Peter (RL) - 9 Years Ago
    Thank you to all those who have supplied further information about the timeline issues since the iClone 6.52 update. This has helped greatly.

    We are urgently investigating these timeline issues. As soon as I have any further news about when a fix will be ready, I will update again to let you know.

    Please do accept our apologies for the inconvenience caused.
    By animagic - 9 Years Ago
    mark (10/30/2016)
    WOW this is really bad news! Glad I didn't install it.
    If I had been using iC6 I would have never gotten my little Pinhead project done! Just toughed it out with good old iC5 this time!!!

    Well, you could have done it with v6.51, like I did...:P I did have to revert from v6.52 though, as I mentioned.
    By mark - 9 Years Ago
    Ahh but in the heat of the moment when the ideas are flowin' hate to have to go through a revert ya know!!!:P:P:P:P
    By Peter (RL) - 9 Years Ago
    Galfridus (10/28/2016)
    Thank You. Very nice update RL. Glad to have G1`s functioning again.

    Need some clarification for:-
    Fixed: CC Characters do not interact with iClone 5 embedded iProp content (Outdoor/ Bike, Horizontal Bar, Merry-Go-Round, Seesaw, Swing Bench, Unicycle, etc.). Users now can get the fixed iProps by downloading the Bonus pack found in the Order History after logging in the member page.

    Exactly which bonus pack ?
    I have just downloaded the IC5 bonus pack from my past order history.
    It won`t instal because I no longer have IC5 on my system !:crying:
    Should I have download and reinstalled the IC6 bonus pack instead ? I have only a modest connection speed so the 1GB plus IC6 pack will take a few hours.
    To add to the confusion in my members account neither the IC5 or IC6 bonus packs are showing a recent date i.e. (update).
    Any advice appreciated. It will be good to give CC characters a ride on the RL Bike when I get this sorted.:)

    Geoff.


    Hi Geoff,

    The G5 Bonus Content is now available in your Member Account by clicking the "Patch/Bonus" link for iClone 6 (see below).

    https://forum.reallusion.com/uploads/images/e0dbe368-4ec2-4a80-8528-304a.png
    By Peter (RL) - 9 Years Ago
    wires (10/28/2016)
    The iClone 6.52 installers - Full and Patch, are not showing up in my member account. There is also no new iClone 6 Resource Pack available.


    Hi Gerry,

    The correct links are now available in Member Accounts. Apologies again for the mix-up. :)
    By musicaz - 9 Years Ago
    How do i revert to an earlier patch version of iclone 6 as i have installed the  most recent version and want to roll back one version ?
    By Peter (RL) - 9 Years Ago
    Alley (10/28/2016)
    With the update, I can no longer import an .ini file that was saved without iClone crashing.  Can anyone else try this?  In case old .ini were not compatible, I exported a new one after setting the collisions and it crashed iClone.  A simple test is -
    1) Open Natalie
    2) Click on Collision Shapes and "Export" her .ini file (top right file folder)
    3) Now import the .ini.....CRASH.
    Would be interested to know if it's just me or an actual issue with the update.


    Hi Alley,

    Thanks for reporting this issue. It will be fixed in the upcoming patch which should be ready soon.
    By Peter (RL) - 9 Years Ago
    musicaz (11/1/2016)
    How do i revert to an earlier patch version of iclone 6 as i have installed the  most recent version and want to roll back one version ?


    If you wish to revert back to version 6.51, please contact Support using the link below and I will send you the link. However please be aware that any projects or other content you have saved in iClone 6.52 will no longer open in iClone 6.51.

    http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx
    By Peter (RL) - 9 Years Ago
    Kemal_topal06 (10/29/2016)
    iClone v6.52 does not work after updating indigo RT. Help please.


    If you are referring to the crashing issue when changing Indigo settings in iClone 6, then we have fixed this already. Please run LiveUpdate from your Start menu and you should find the Indigo Plugin 1.52 patch is ready to download.
    By musicaz - 9 Years Ago
    Well i guess i might prefer then to wait for the patch fix to come out as this seems it might be a complicated issue to revert back and contact tech support and all . And i would also ask if i just keep the most current version of iclone for now will i have any serious problems using iclone for animations right now ,  as i dont understand what the bugs in the time line that are being reported. 
    By Rampa - 9 Years Ago
    musicaz (11/1/2016)
    Well i guess i might prefer then to wait for the patch fix to come out as this seems it might be a complicated issue to revert back and contact tech support and all . And i would also ask if i just keep the most current version of iclone for now will i have any serious problems using iclone for animations right now ,  as i dont understand what the bugs in the time line that are being reported. 



    It doesn't seem to effect everyone, but you will not really notice any difference if you don't upgrade. It's not a bunch of new features, being just an "6.5x" upgrade (second digit after the point incrementing is pretty much just bug fixes). I would just wait a bit. :)
    By musicaz - 9 Years Ago
    I didnt explain it correctly as i already upgraded to the most recent version  6.52 but i would prefer to wait for the patch fix to come out then to have to go through a complicated process of contacting tech support to revert back to .651 . So i was mainly just trying to understand if i can still use the program ok with patch 6.52 as you see i just came back to  iclone 6 today and updated it .  I have rarely used iclone much in the last several years even though i payed for all the most recent versions etc . 
    By Rampa - 9 Years Ago
    In that case your best off just proceeding as normal. The issue with the timeline seems to only be affecting a few people, and it's not a show-stopper.
    By animagic - 9 Years Ago
    rampa (11/1/2016)
    In that case your best off just proceeding as normal. The issue with the timeline seems to only be affecting a few people, and it's not a show-stopper.

    I disagree with that; it is a showstopper for those affected. I provided RL with a project that clearly displays the issue, so I hope they will be able fix it. The timeline becomes unusable for projects created in 6.51 that are opened in 6.52. So those that use iClone regularly and are in the middle of a production are wise not to update.
    By Rampa - 9 Years Ago
    I had assumed that Musicaz had not yet updated at first as well. If that were the case, it would indeed be better not to upgrade yet. But Musicaz had already updated. The best thing to do in that case was to see if there actually was a problem. 

    If it wasn't broken, then it was fine. I mentioned it effects only some users. I updated and have no issues at all.
    By Galfridus - 9 Years Ago
    Peter (RL) (11/1/2016)
    Galfridus (10/28/2016)
    Thank You. Very nice update RL. Glad to have G1`s functioning again.

    Need some clarification for:-
    Fixed: CC Characters do not interact with iClone 5 embedded iProp content (Outdoor/ Bike, Horizontal Bar, Merry-Go-Round, Seesaw, Swing Bench, Unicycle, etc.). Users now can get the fixed iProps by downloading the Bonus pack found in the Order History after logging in the member page.

    Exactly which bonus pack ?
    I have just downloaded the IC5 bonus pack from my past order history.
    It won`t instal because I no longer have IC5 on my system !:crying:
    Should I have download and reinstalled the IC6 bonus pack instead ? I have only a modest connection speed so the 1GB plus IC6 pack will take a few hours.
    To add to the confusion in my members account neither the IC5 or IC6 bonus packs are showing a recent date i.e. (update).
    Any advice appreciated. It will be good to give CC characters a ride on the RL Bike when I get this sorted.:)

    Geoff.


    Hi Geoff,

    The G5 Bonus Content is now available in your Member Account by clicking the "Patch/Bonus" link for iClone 6 (see below).

    https://forum.reallusion.com/uploads/images/e0dbe368-4ec2-4a80-8528-304a.png



    Thanks very much for this updated info Peter.
    Pack downloaded and succesfully installed.
    My CC avatars have now taken a bike ride in IC6. :)
    Geoff.

    By animagic - 9 Years Ago
    @Rampa: we never now how many users are really affected as only a few are vocal...:P

    As this is something that's hard to reproduce with simple steps, I've added a link in the Feedback Tracker (Issue 781) to a problematic project so RL and others interested can see for themselves.

    There is however a simple procedure that shows at least the erratic behavior of the timeline:

    Note: Make sure that Object Related Track and Open Same Track Types are checked when performing the procedure.
    1. Create an empty project in 6.52 and save.
    2. Load the empty project and add Christian. This is what I see in the timeline (which are not the expected default tracks):

    https://forum.reallusion.com/uploads/images/3a09fd9b-a14a-4263-a0d9-53dc.png

    3. Save the project and load again. The timeline will be as shown above with Christian included, although he is not selected in the scene.

    4. Add another Christian. This is what I see in the timeline:

    https://forum.reallusion.com/uploads/images/0699d6e8-893b-47df-81aa-ec60.png 

    So even though only the new Christian is selected, both of them show up. Also note that a Shirt is included (which belongs to the first Christian), which shouldn't be the case.
    5. Remove the two Christians and the shirt from the timeline (so only the Project tracks are there).
    6. Make sure the avatars are not selected in the scene, and then add another Christian. This is what I see:

    https://forum.reallusion.com/uploads/images/3d6f9eb3-b130-431b-a930-0603.png

    Even though the third Christian is selected in the scene, he doesn't show up, whereas the first two do with yet another set of non-default tracks.

    There are many more variants that can be dreamt up, but I hope this shows at least the weird behavior of the timeline for avatars.

    By IjonT - 9 Years Ago
    I have this exact maddening problem as well!! I just barely managed to salvage a (luckily almost finished) business project via 'working blind' in the last steps... The problem is I have another project due next week, and in this state iClone is completely unusable.

    This became apparent in a project started on 6.51, but updated to 6.52 in the middle of working on it. Unfortunately, all new projects started on 6.52 also exhibit this behavior.
    I can always reproduce the problem quite simply: In any scene, as soon as I either 1: create any primitive shape, or 2: drag and drop any prop onto the scene, the timeline immediately breaks - by that I mean the characters disappear, as well as most other props or cameras. The timeline shows only the prop/shape I created, plus, strangely, some clothes of a character, such as shoes, eyes, etc. After that, some things can be brought back into the timeline by checking them, most cannot (and never the characters, no matter how often I check/uncheck them).

    It is simply impossible to do any work whatsoever in this state. I hope this gets resolved quickly, otherwise I'll have some serious explaining to do at work. Unfortunately, in the working world, the excuse 'I'm sorry, the software broke', no matter how true it may be, is simply seen as the equivalent of 'Uhh, yeah... the dog ate my homework'.
     
    By wires - 9 Years Ago
    I just followed the steps that animagic listed and can reproduce the Timeline problem. Many thanks for taking the time to construct a project containing the problem Job.
    By pedrosura - 9 Years Ago
    I detected a problem when I started using 6.52. The problem was such that this version is unusable to me. I went back to 6.51.3127 I would recommend doing that rather that going nuts over a software problem. you will spend a lot of time and get frustrated for no reason. 
    just go back. it's fairly easy to do..
    By RobertoColombo - 9 Years Ago
    ...as far as you have not already worked on a project with 6.52 version (like I did :crying:).
    in this case I have no choice but waiting for the fix (hopefully this week... :doze:)

      Roberto
    By RobertoColombo - 9 Years Ago
    Hello RL,

    are there any news for release of the fix of the timeline problems ?

    Thanks
    Regards

      Roberto
    By hattori kun - 9 Years Ago
    Did they remove 6.51?
    I can only see IC650 patch and IC652 patch.
    By mr_vidius - 9 Years Ago
    WOW!!! I have been reading what is happening with you guys. and today, finally having the time to play with version 6. I discovered that I have the same issues
    as you! :crazy: what in Peter's name did they do? was this supposed to be a fix for something? or is it a "let's play bug today"? in some sick way. I'm looking forward
    to iclone 7. :hehe: looking forward to the big bugs we are going to experience in that one! :Wow: I guess it's time to pray....

    our Peter, who art somewhere.
    hallowed by thy name, thy wisdom come.
    thy fixes be done.. on earth as it is in Virtual Reality.
    let us today, eat our patches. and hope the kingdom
    of RL will be better than those patches :laugh:
    amen!

    vidius
    By duchess110 - 9 Years Ago
    Today I tried out version 6.52 which I did as a fresh clean install and not the patch update
    Had a crash upon closing this is part of the wer crash dump info if you need the rest Peter I have kept the full dump info.
    EventType=BEX64
    EventTime=131229260203074981
    ReportType=2
    Consent=1
    ReportIdentifier=5c334886-a444-11e6-b05e-3497f65ae098
    IntegratorReportIdentifier=5c334885-a444-11e6-b05e-3497f65ae098
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=iClone.exe
    Sig[1].Name=Application Version
    Sig[1].Value=6.52.3420.1
    Sig[2].Name=Application Timestamp
    Sig[2].Value=580799fe
    Sig[3].Name=Fault Module Name
    Sig[3].Value=StackHash_1dc2
    Sig[4].Name=Fault Module Version
    Sig[4].Value=0.0.0.0
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=00000000
    Sig[6].Name=Exception Offset
    Sig[6].Value=0000000000000000
    Sig[7].Name=Exception Code
    Sig[7].Value=c0000005
    Sig[8].Name=Exception Data
    Sig[8].Value=0000000000000008
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=2057
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=1dc2
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=1dc22fb1de37d348f27e54dbb5278e7d
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=eae3
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=eae36a4b5ffb27c9d33117f4125a75c2
    UI[2]=C:\Program Files\Reallusion\iClone 6\Bin64\iClone.exe
    UI[3]=iClone 6 AP has stopped working

    Hope this can be fixed if not I will have to check if I kept a copy of 6.51 somewhere
    EDIT UPDATE
    First time using Feedback Tracker posted it there also.
    https://www.reallusion.com/FeedBackTracker/Issue/Crash-On-Closing


    By Peter (RL) - 9 Years Ago
    Hi Everyone,

    Thank you for your patience while we investigated this timeline issue.

    We are urgently working on the full 6.53 update that will correct the problems in 6.52, but do have a temporary dev fix for those that need it now. This should correct the timeline problems being experienced. If you would like the temporary fix, please either contact us using the Support Form below or drop me a PM and I'll send you the download link.

    http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx

    Again, sincere apologies for the major inconvenience this problem has caused.
    By wires - 9 Years Ago
    Thank you RL for the iClone 6.53 release. :):cool:
    By RobertoColombo - 9 Years Ago
    Thumbs up!! 
    The new 6.53 version solves the timeline issues :D

    Cheers

      Roberto
    By Peter (RL) - 9 Years Ago
    Hi Everyone,

    As many of you are already aware, the full 6.53 patch to fix this timeline issue is now available. :) 

    Please update your copy of iClone 6 and the timeline issues should be resolved. If you need help updating, please click the link below.

    Once again please accept our apologies for the inconvenience caused by this issue.
    By actdaftoil - 8 Years Ago
    Excellent work RL! Thanks for these updates. There are a couple fixes that surprised me. The Lua props update, for one. 






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