does reallusion still check feedback for bugs?

Author	Message
boxels	boxels Posted Last Year
Distinguished Member Group: Forum Members Last Active: Last Year Posts: 93, Visits: 355	does reallusion still check feedback for bugs? it seems there are no responses of late from reallusion, where sometimes you don't get a response at all. https://www.reallusion.com/FeedBackTracker/Issue/eye-sprites-enlarged-automatically-cant-resize bug cta5 feedback reallusion 3 Help installation problems report

Peter (RL)	Peter (RL) Posted Last Year
Distinguished Member Group: Administrators Last Active: Last Year Posts: 23.1K, Visits: 36.6K	Hi... All issues reported in the Feedback Tracker are logged and looked into. However, as the FT is generally for reporting non-critical issues it can take a little time before a Status update is given. For more urgent and critical issues that are seriously affecting your use of our software always feel free to contact Support direct using the link below. They will be able to help you further. https://www.reallusion.com/CustomerSupport/UserEx/QForm.html Peter Forum Administrator www.reallusion.com

Peter (RL)	Peter (RL) Posted Last Year
Distinguished Member Group: Administrators Last Active: Last Year Posts: 23.1K, Visits: 36.6K	UPDATE: This issue should now be fixed in the CTA 5.3 upgrade. Please let us know if you continue to have problems. Peter Forum Administrator www.reallusion.com