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Help with Effects 3D Studio

Posted By bamboo36_ 19 Years Ago
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bamboo36_
bamboo36_
Posted 19 Years Ago
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Last Active: 14 Years Ago
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I today purchased and installed Effects 3D Studio Edition. When i try and use some of the animations it says - animation file does not exist, please try again.... this happens with over half the animations . I've downloaded 4 resource packs for it.

One other thing, when I click on help and then About Effects 3D it says Standard Edition but i paid for the studio edition.

If anyone can give me any advice on this matter i'd be grateful. David
Visconti
Visconti
Posted 19 Years Ago
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Last Active: 11 Years Ago
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Hi, bamboo36

We are sorry to hear about that.
Since this issue has to be verified through our support system, we suggest you post the same message to the support form.
http://www.reallusion.com/CustomerSupport/User/QForm.aspx

Also, please provide your e-mail address & order ID to the form, therefore, the support team can help you effectively.

Thanks
Visconti


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Visconti
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Reallusion, Inc.
https://forum.reallusion.com




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