Hi,
Apologies for the delay in replying. Have you resolved this problem yet? If you can't start Crazytalk from the desktop icon have you tried starting it from the Start Menu.
Click Start, All Programs, Reallusion and then Crazytalk 5. If it still doesn't start there may have been a problem with the installation. You could try uninstalling and then reinstalling again to see if that solves it.
If you continue to have problems please contact support for further help.
http://www.reallusion.com/CustomerSupport/User/QForm.aspx
Peter
Forum Administrator
www.reallusion.com