a.b.dauer (7/23/2008)
But as I wanted to install the Human Basic add-on, There came the following message:
"Unable to retrieve information from internet to validate your serial number right now. Please retry installation on a later time. Setup will be terminated."
I guess, that its only possible to install the program within the office hours of element 5. Maybe they want to monitor all installations. I don't know..............
:unsure:Hi Andi,
I'm really pleased your problems with Element 5 have been resolved. :)
You should be able to validate your serial at any time but possibly the service was down temporarily or there was an internet connection issue. Have you tried again when you know you have working internet access to see if it works now?
I'll be keeping my fingers crossed for you. ;)
Peter
Forum Administrator
www.reallusion.com