1) Why does my content cover with watermarks in the working window?If your content is covered with watermarks, it means that it is a trial content.
If you have purchased that content, please make sure your computer have internet connection during when installing and applying the content for the 1st time.
If you just get that content or project from other people, it would be displayed as a trial content on your computer.
If you have any other questions, please contact support for a solution.
2) Why was I asked to login during the content installation process?
Internet Required Content needs to be linked to your iClone product registration record. If you have not registered your iClone, you’ll be asked to login (or create) your account and register your iClone.
3) Why can’t I install my content in the iClone EX version?
If you are an iClone EX user, please upgrade to EX Plus first, and then you can install the content.