Reminder says Failed to load file. If this is a .vns file. swith to project page

Reminder says Failed to load file. If this is a .vns file. swith to project page

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https://forum.reallusion.com/Topic76295.aspx

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By djzpt - 14 Years Ago

I tried to open a project that I spent the last 3 hours working on and I recieved a "Reminder" window that says "Failed to load file. If this is a .vns file. swith to project page and try again". What does this mean?

I hope this isn't a bad thing.

Thank you for your help.

By djzpt - 14 Years Ago

I Googled .vns and found:

"A file with the .vns file extension is known as a Visual Net server file. Visual Net is a program used to convert documents to XML or Extensible Markup Language, a universal system for preparing documents electronically for use on the internet. A number of files are associated with Visual Net, including .vns files".

Is iClone4 assessing the internet each time I open a project?

By Peter (RL) - 14 Years Ago

Hi..

Sorry to hear of your problems.

VNS is the old file extension that was used by previous versions for all iClone content. This has been replaced by new file extensions such as .iProject, .iMotion etc. Older VNS files can still be opened in iClone4 and is still an accepted file format. It has nothing to do with Visual Net Server files.

The error you are receiving is most likely caused because the project file has become corrupted in some way. It is vital when you are creating a lengthy project that you save incrementally as you proceed. This way if a project file becomes unusable you will be able able to drop back to a previous stage and not have to start from the beginning again. Sadly it sounds like you have not followed this process so there may be limited options open to you now.

If you haven't already I would try closing iClone, restarting your computer and then attempt to load the project again. This may be successful if the problem was related to a memory issue. Give that a try and see if it makes a difference. Good luck.

By djzpt - 14 Years Ago

Thanks, Peter,

What was so upsetting was that, having experienced losing files in the past, I saved and saved and saved this project over the three to four hour period of creating this project. And I still lost the project completely!

The only thing that I could think of is when I was saving my file, I always received a window asking if I wanted to overwrite the previously saved file with the same name. Not wanting to accumulate an over abundance of files, I clicked "yes". I should have just renamed the file each time and saved it; deleting the preciously saved files later.

By rbetin - 14 Years Ago

Hello all

I have the same problem with a .iProject file,(106Mb size) on which I spend a lot of weeks, Each hour I save my file under a different name for versionning.

Now I cannot load the last version, perhaps this file is corrupted, but in fact I cannot load all previous versions, excepted the original version which dated 4 weeks ago.

I do not think that all intermediate versions are also corrupted, and I do not understand why iClone 5 says always "Failed to load the file. If this is a .vns file please switch to the project and try again" ?

On the other hand I can load other of my project with a 200Mb size with no problem, so is not a memory limitation.

I you have any idea thanks a lot, because now, I have lost all the work I spend on the project.

Roger

By wendyluvscatz - 14 Years Ago

You could try dragging amd dropping it on from an open Window
I find this works for 3dxchange exports that give errors loaded from the menu.
(in my case that is usually iAvatars where I have exported and reimported altered mesh)
You can change the viewport to project file when you do it but may work with set selected too!

By colour - 14 Years Ago

BTW - This is iC4 Forum;)

Try this, if you haven't already done it & if you've Saved your incremental Projects to iC5 Projects Template Folder.

1) Go to: iC5 Template / Project & Drag & Drop the Project from there.

2) If they show as .vns & not .iProject, change the File name. This is a last resort.

3) I don't know if Deleting the Render File would have any effect. Try it.

Probably best in the long-run to contact Reallusion Support.

Backing-up your Projects is advisable. If they won't Open, you can Copy individual Backed-Up Files to the Template Folder & Delete the Corrupted ones. I've done it, using Acronis TrueImage Backup Program.

r.betin (12/29/2011)

Hello all
I have the same problem with a .iProject file,(106Mb size) on which I spend a lot of weeks, Each hour I save my file under a different name for versionning.

Now I cannot load the last version, perhaps this file is corrupted, but in fact I cannot load all previous versions, excepted the original version which dated 4 weeks ago.

I do not think that all intermediate versions are also corrupted, and I do not understand why iClone 5 says always "Failed to load the file. If this is a .vns file please switch to the project and try again" ?

On the other hand I can load other of my project with a 200Mb size with no problem, so is not a memory limitation.

I you have any idea thanks a lot, because now, I have lost all the work I spend on the project.

Roger

By Peter (RL) - 14 Years Ago

r.betin (12/29/2011)

Hi Roger

One thing to ensure is that you have iClone5 updated to the latest version which is 5.02 (soon to be 5.1). If the problem still exists even with iClone5 updated to the latest build then please contact Technical Support using the link below. They will be able to help you with this issue.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

By CyBoRgTy - 13 Years Ago

Peter (RL) (12/29/2011)

r.betin (12/29/2011)

Hi Roger

One thing to ensure is that you have iClone5 updated to the latest version which is 5.02 (soon to be 5.1). If the problem still exists even with iClone5 updated to the latest build then please contact Technical Support using the link below. They will be able to help you with this issue.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

I'm new to iClone (but an advanced computer user, intermediate to advanced Maya and Carrara user) and purchased iClone 5 Pro within the past three weeks. Yesterday, I created an almost 2 minute animation and of course saved it. When I returned to render it, I discovered I could not open the project file. Same problem as stated above. My IClone 5 Pro is at 5.2.1618.1. I have 16 GB of memory on my i7 workstation with an NVidia 470 GTX graphics card. Oh, and if project file size is relevant, mine is 258 MB.

So, is my project file toast (currupted)? Is there any way to open it? I spend many hours working on it. I also found I'm having the same trouble with earlier test project files. I am SO DISAPPOINTED. Earlier in the day I raved about how surprised I was with the performance and capabilities of the realtime rendering viewport (I was even comparing it to Mya's viewport 2.0 and thought iClone's was more capable) and how I was definitely adding this to my workflow. But it appears I spoke too soon.

By Peter (RL) - 13 Years Ago

tdechalus (6/22/2012)

Hi..

Sorry to hear about the problems you are having with your saved project.

The latest version is iClone 5.22.1820.1 so I would advise first updating your copy of iClone5 to this latest version. You may then find your saved project will open now.

You can get this latest update from your Member Account under Bonus in your list of Registered Products. Please download and see if this resolves the problem.

https://www.reallusion.com/member/memberreg.aspx?lang=

By CyBoRgTy - 13 Years Ago

Thank you very much Peter for the prompt response! I applied the 5.22 patch and I can now open my projects!

Now I will continue having fun exploring the iClone 5 Pro capabilities as I attempt to produce a few fun animation clips! :)

By Luden UK - 12 Years Ago

Hi all,

I know this topic is quite old now, but I've started having this problem too on a large file I've spent a long time working on. This is really frustrating... I have 16 GB of ram (a new machine I bought specifically to get more out of iClone) and yet it seems iClone doesn't like it when your projects start to get a little meaty in size.

My system memory is 80% free (even when it crashes or manages to load the project) but soon after it will crash before I get chance to change anything in the scene or make anything happen. I'm using the latest iClone, Windows 8 is fully up to date... I don't know what to do. This is something the developers need to fix pretty quick, especially now DAZ content is able to come into iClone. This is why my latest scenes are getting larger, but why can't iClone handle it when my compute clearly can??

Does anybody have any tips. I tried reducing texture maps, but it crashes even more. My face and poly count are within the recommended set by 3DXchange. My project file is 180mb which shouldn't be that much of a problem surely, although it is larger than stuff I've used in the past. I feel scammed having spent hundreds of dollars buying the new facial pipeline and 3Dxchange pro when there are clearly some very small boundaries that iClone is capable of handling.

I love iClone when it works, but the thing can be horribly unstable and you end up banging your head against the wall trying to push its boundaries all the time.

By planetstardragon - 12 Years Ago

don't make large files. If it requires so much detail, you may want to consider compositing in editing software, it will give your scene greater depth and control while having mercy on you in the 3D softwares. I personally don't go over 2,000 frames - if anything i try to stay at around 500 and shoot just enough for an edit of a scene, but never a whole scene.

By bluemidget666 - 12 Years Ago

I know this topic is quite old now, but I've started having this problem too on a large file I've spent a long time working on. This is really frustrating... I have 16 GB of ram (a new machine I bought specifically to get more out of iClone) and yet it seems iClone doesn't like it when your projects start to get a little meaty in size.

What Graphics Card you using ?

By Luden UK - 12 Years Ago

2GB ATI Radeon HD6670

By Luden UK - 12 Years Ago

There aren't any frames yet, it seems to be the props it's having trouble with. I exported a scene that was too big for 3DXchange from DAZ so I split it in two and brought them in as 2 separate props. The thing kept crashing after that, I was going mental with the thing.

Anyway, I did some research and discovered the 64 bit of iClone. I'd reinstalled from my CD's on my new machine, but if I'd have downloaded from my account panel, I'd have gotten the latest version which includes a 64 bit BETA. Funny enough, everything's running smooth again using the 64 bit version. Dunno if it had something to do with me installing from my old CD's and then manually applying updates and patches??

I have to admit though, it still crashes on me quite a bit, it always has... today I'm working with small scenes, no frames, a few props (for a manga I'm making) and it still crashed, even though what I was doing was child's play to iClone's capabilities.

By rampart - 12 Years Ago

Try this.

Click on Set, then go to custom and find file. Then drag and drop file in as prop. See if this works. It has for me on some pre-5 iclone.

By carrie_2013032511584163 - 12 Years Ago

i ran into this issue just trying to figure out how to get my "little rascals" files (which seemed to download and even install alright) , to show up in the application itself. now its got me wondering if a whole bunch of stuff i've purchased has fallen into the same black hole, i'm sure its just me going over to PC's in order to use iClone, man i cant keep track of stuff in windows! anybody know all about it?

By zoom123 - 10 Years Ago

Hey this is a major issue..... this bug or glitch or problem (of failed to upload file.)shouldnt exist.. come up with sensible solution pls. everybdy is facing the same problem

By zoom123 - 10 Years Ago

heyyy iclone 6 failed to upload file...... why this happening reply plss as asoon.. come up with a solution.

By animagic - 10 Years Ago

First of all, this is the iClone 4 forum so not for iClone 6.

Second, the issue you are trying to report is so vague that it is impossible to determine what the problem is. Also, you don't provide any specifications of your system.

By planetstardragon - 10 Years Ago

I've seen this before, I believe the answer was 42.

By zoom123 - 10 Years Ago

i hv 24 gb of ram, nvidia gtx 770M that is 3 gb, intel i7. processor. n i hv worke alot in one project i kept saving pressing ctrl+s. now after closing iclone m not able to open it again it says failed to load the file.... why is that. i tried restarting my system n everything still not working. plsss find some solution.

By prabhatM - 10 Years Ago

planetstardragon (3/24/2013)

Even now with all that new powerful hardware and new ICLONE ?

EDIT : Didn't notice the date of your post. Ignore the comment.

By planetstardragon - 10 Years Ago

it still applies though - it's real time, and the fact that keyframes are recorded in real time, leaves a ton of space for things to go wrong ...and they WILL go wrong. Add to this, that there can be errors in the timeline ...on options not accessible to the time line, so some of the errors you get in big files ..are NOT fixable.....you'd have to delete segments and remake them because the things you'd want to fix can't be touched. that was a major issue for me.

further all movies I've watched don't have long unedited scenes, so I just don't go there.

I make my scenes long enough to fit the edit ...maybe 1 or 2 seconds over so I have space to trim....but i avoid that drama ...been there ...done that ...it's a very bad experience ...especially if you are into keyframing

after a certain point, motions start changing on their own ..and it's just messy. I've brought this up many times.....but instead of pushing the topic, i just work around it and render small.

By zoom123 - 10 Years Ago

the file i ws working its nt big at all.......... its just 110 mb. i hv just added 4 buildings n 3 characters n one car thats it....... so pls reply

By planetstardragon - 10 Years Ago

were any of the props from google 3D warehouse ?

google warehouse is notorious for having models with really bad meshes that wreak havoc on iclone.

By planetstardragon - 10 Years Ago

just so you understand what I'm referring to....there are things that certain architectural design software do, that does not get along with regular polygon based systems ...for example ...having too many vertices connected to one edge ...which is very easy to do in sketchup and causes many problems in iclone.

one way to address this is inspecting and fixing the model in sketchup...cleaning the mesh ....or using something like Meshlab http://meshlab.sourceforge.net/ to repair the model.

not saying this is the case with your project....but more often than not - this is what causes problems like the one you described.

you could have very well found a new bug, what I suggest is emailing a copy of the project to support ....Upload it to dropbox ...and email the link to support so they can inspect it.

By zoom123 - 10 Years Ago

none.... bt not only me so many people i read previous discussions they also hv the same problem. i can hv iclone 5.4 instead of iclone 6.01. is tht problem fixed in 5.4 ? pls m expecting a solution. really need it.

By planetstardragon - 10 Years Ago

the best solution is uploading the project file to dropbox and emailing it to support for inspection. https://www.dropbox.com

there isn't much we can troubleshoot on the forum... if you can't open the file.

one thing you may try, deleting the iclone cache ...sometimes ...the cache gets corrupted and causes this problem also. ie - iclone is trying to open a corrupted cache instead of the main file... not sure where the cache is located in 6 though, as I haven't had that issue since version 4... i'd have to look around and post after i find it. Maybe someone else with this info can post it. Also, i do regular maintenance on my system, so all my caches get deleted regularly anyway. I use ccleaner https://www.piriform.com/ccleaner to do this, but have to manually add all the programs caches in settings for ccleaner to clean.

By planetstardragon - 10 Years Ago

i've been looking for the cache directory in my system, i can't find one ....did they move it or change the naming convention ? I can't imagine one not existing, especially since we have autosave...

By animagic - 10 Years Ago

As far as I know it is wherever your iClone temp directory is. Default is somewhere under AppData.

EDIT: Default is: C:\Users\<user_name>\AppData\Local\Temp\iClone6Temp