iClone4 AP module keeps crashing


https://forum.reallusion.com/Topic75721.aspx 		Print Topic | Close Window

By Toin - 15 Years Ago
Since upgrading from Standard to Pro version I'm getting frequent crashes of the iClone AP module (and therefore iClone4 Pro). DXDiag shows "No problems found".
The Standard version never crashed on me so, is there something wrong with Pro?
By Peter (RL) - 15 Years Ago
Hi..

Sorry to hear of your problems.

I would advise contacting Reallusion Technical Support using the link below. It is not normal for the Pro version to keep crashing and there should be no difference to the Standard version in this respect. The support team will be able to help you try and resolve this issue as quickly as possible.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

Thanks.