Live Update Main Program has stopped working?


https://forum.reallusion.com/Topic69280.aspx
Print Topic | Close Window

By eddieg - 16 Years Ago
Hi,

For some strange reason, everytime I run CrazyTalk 6 I get the following error message, Live Update Main Program has stopped working. This has happened after a couple weeks of use.

CrazyTalk runs fine after closing the Live Update window, anyone got any ideas why Live Update is failing to load?

I'm running Windows 7 64-bit.

Cheers, Chris

By hj - 16 Years Ago
Hi

i have the same problem since i installed the CracyTalk Animator 1.0
Windows Vista 64


best

hj
By duchess110 - 16 Years Ago
Hi

I am also getting the same problem, not just with Crazy Talk all my Reallusion Programmes iClone4 - 3dExchange  - Crazy Talk6pro  - Crazy Talk Animator    all doing the same Live Update issue.

By safegaard - 16 Years Ago
duchess110 (11/26/2010)
Hi

I am also getting the same problem, not just with Crazy Talk all my Reallusion Programmes iClone4 -3dExchange - Crazy Talk6pro - Crazy Talk Animator all doing the same Live Update issue.

Me too. :)
By Peter (RL) - 16 Years Ago
There does indeed seem to a be a problem with LiveUpdate at the moment. LiveUpdate itself is not required to run any Reallusion software so it is safe to shut it down or not allow it to run.

The tech team will investigate the problem and as soon as I hear more I will update again.

Thanks for your notifications.

By eddieg - 16 Years Ago
Hi,

I have noticed that there is no way of disabling the Live Update on executing CrazyTalk, is there a temporary fix that could disable the check such as a registry edit etc?

I would suggest giving the end user an option to disable the Live Update check on executing CrazyTalk or any other Reallusion software, the majority of software applications on the market give you this option.

Cheers,

Chris

By Bigboss - 16 Years Ago
Meanwhile, you can delete the following folder to avoid the problem :)

The LiveUpdate program is not required to run iClone, CrazyTalk or Animator...

C:\Program Files\Common Files\Reallusion\LiveUpdate

Cheers! :)

By kimpen - 16 Years Ago
Hi BigBoss,
I have CT5 n CT6 for the a few years n had not come across this till a week ago after installing CTA.
If Live Update Main Program is not required in any of Reallusion's product - why is it included?

Just curious - also will it affect any future updates if I delete the file?

Cheers
By Sen - 16 Years Ago
Hi ,

If you want , no delete file , save an another folder .
Update is available in download in your account , on the reallusion web site .

By hgagne - 16 Years Ago
Same problem here: CT6 PRO, IC PRO 4, 3DXChange PRO, etc.
By duchess110 - 16 Years Ago
Fingers crosssed looks like it must have now been fixed.
By Sen - 16 Years Ago
yes , I replace the folder live update now , and no problem .

By AverageJoe - 16 Years Ago
Or you could just ignore the error, it's not causing any damage, and when it gets fixed in an update, it'll not pop up anymore and you'll not have deleted your live update program, which is convienent for getting updates.
By Peter (RL) - 16 Years Ago
LiveUpdate is now working correctly. You shouldn't have any further problems. :)
By kimpen - 16 Years Ago
Hi all, guess what????
Didn't get the time to delete file!
Now Real Live Update is working?????? :):):)