it’s possible that the export process was interrupted. Please try using CC GoZ Plus again to see if the issue persists.
If the problem continues, we recommend submitting a ticket to the Support Team: https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
providing the following:
- A video recording your GoZ Plus export process
- The original FBX file
Our team will help you with checking. Thank you.