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By Catpickle! - Last Year
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I recently bought this pack on MP by RM3D but for me the Earth textures look like a mesh instead of a nice Earth texture.
The creator says I need be using the camera supplied which I am - is anyone who has bought this pack having any similar issues
I load RM3D SK Earth SatView 1
Switch to Camera which is part of the project and I see this
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By Nirwana - Last Year
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I don't have the pack (yet), but I was wondering, do the other scenes look OK to you?
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By Nirwana - Last Year
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Update:
Looks the same for me. It has apparently something to do with GI and the light (and perhaps the earth's atmosphere). The project with the moon (Moon Orbit) looks OK to me in iClone.
That being said, I'm not planning to use this asset in iClone, so I'm not going to bother trying to find out what is wrong (I was primarily interested in the textures, the space station, and the astronaut). For iClone users, however, I cannot really recommend this Space Kit because all projects containing earth look "broken", i.e. as in the screenshot above; I would recommend that the creator of Space Kit look into this issue.
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By ReMark3Dcz - Last Year
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Hi Catpickle!
thank you for the information and the screenshot and the invitation to this form from the product page. I was originally wondering if it might be the graphics card, (but I see you have much better memory than me). Now that I see the problem in the picture, it's clear that the problem is in the scene. When I open the original project scene, it now shows the same artifacts, which was not the case a month ago for the finished product (see screenshots below).
Working on finding the cause. So far I can think of 3 possible causes based on changes in the last few days. The product was created in iClone 8.40 (the current buggy product is iClone 8.41). The nvidia driver has been updated. So far, it looks from the screenshot that the problem is a faulty object tessalation based on the material (GPU)
Anyway, the Earth scenes downloaded from Reallusion have a problem now even on my PC. I will try to find the problem and fix it as soon as possible. Thank you for the warning and please be patient. As soon as the scenes are fixed and uploaded, I will inform you here. In the meantime, I am withdrawing the product from sale until I get everything sorted out with Reallusion.
Kind Regards Martin (RM3D)   |
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By ReMark3Dcz - Last Year
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I found out that all my scenes, even the ones in progress, which worked 100% perfectly a month ago (I made videos, renders and screenshots from them) have similar errors now. I also found that the problem is somewhere in the iClone GI settings, because when I turn off the GI, the errors/artifacts disappear. (see screenshots). This suggests to me that the problem is in the upgrade from iClone 8.40 to iClone 8.41 or there is some complication with the new nvidia vs iClone GPU drivers.
So the scene itself is fine, but it is now misinterpreted by iClone 8.41.
I have a question to you about this finding to rule out other possibilities. Do you also have iClone 8.41 now? And the latest nvidia driver? (or are you using a different graphics card?)
Next steps:
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By ReMark3Dcz - Last Year
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After all night research :-) I finally found out that the problem is really in the last upgrade of iClone 8.40 to iClone 8.41.
I was able to install the older version quite difficult and even run both programs side by side, opening exactly the same scene. The latest iClone 8.41 has some BUG related to some error in the GI (Global Illumination) settings.
The problem seems to occur when layers with transparency are overlapped, the object is then incorrectly displayed in iClone 8.41 with a strange wire material, or not visible at all.
I also found out that the artifacts are not only related to the scenes with the "Earth", but also to other scenes, which before month worked 100% fine. I think we won't be the only ones. Anyway, there is nothing else to do but to write a task to support Reallusion, which I will do. Alternatively, you can then join in with a description of the problem.
I'm posting screenshots below, where you can see that no artifacts appear in the older version (iClone 8.40). On the other hand, I am relieved that the problem is not on my side. However, the problem remains. I completely understand your feelings. If you don't have the strength to wait for a fix from Reallusion, or their comment on the problem. It is of course possible to report the problem to support and request a refund.
Until some corrective upgrade is possible, if you manage to downgrade to iClone 8.40 (For any patience while waiting I will offer you free e.g. RM3D Space Kit - Jupiter with moons - https://marketplace.reallusion.com/rm3d-space-kit-jupiter-with-moons, or any other product as agreed) Thank you for your patience and understanding Martin (RM3D)   |
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By ReMark3Dcz - Last Year
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I've set up a Ticket for Reallusion Support
Correction:I apologize for the mistake in the title, I was up all night trying to figure out what the problem was :-)It's a bug in the update from iClone 8.40 to iClone 8.41 (8.42 hasn't been released yet, of course) Alternatively, if you have time, I recomend contact Reallusion Support as well
Kind Regards Martin RM3D  |
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By Nirwana - Last Year
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Do you also have iClone 8.41 now?
I'm also on 8.41.; but, because I no longer have 8.40, I can't do a comparison.
However, as I said before, since I don't do my rendering in iClone, it's not much of an issue for me (which is also why I did not bother contacting you, Martin, via DM); I also figured that the problem was apparently GI related and thus, probably, something for RL to figure out and fix.
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By Catpickle! - Last Year
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Martin,
I appreciate your efforts to look into this frustrating problem, I am quite happy to wait as it looks a very good item - when originally working, lets hope Reallusion can remedy.
I already have the Jupiter set and am eagerly awaiting the next planets.
Ill only look to refund if RL cant fix within a month say. -Then Id look to rebuy once\if they do.
There is a workaround ofc isnt there which leaves it less than designed.
Thanks for your efforts to look into this Martin
Barry
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By animagic - Last Year
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There is a recurring problem that a new version of iClone (and likely CC) breaks something. Years ago we have asked for a thorough regression testing process but I don't believe that was ever implemented.
Besides the problem described here, we also have a reported issue with PopcornFX that is messing up current renders in 8.41.
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By ReMark3Dcz - Last Year
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Yes, that's true, I also remember problems about half a year after IC8/CC4 release with errors in the renderer when motion blur was active, it was quite frustrating because it appeared randomly after the video was rendered. But they managed to debug it. There were similar problems with TAA, too.
Anyway, when I get a response from Reallusion I will inform you here right away, hopefully everything will be fine with the new update.
I really appreciate your contributions here, they help me a lot, - without them I wouldn't have noticed the problem.
Thanks to Catpickle!, Nirwana and animagic, please choose one of my products to send you for free:
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By ReMark3Dcz - Last Year
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Information on downgrade from IC 8.41 to 8.40:
You can download an older installation of IC8.40 from the Internet. And then activate it via Reallusion HUB. The update option will then appear. Alternatively, if someone wants a IC8.40 where the scenes still work fine without artifacts, I'll describe it in a private message.
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By ReMark3Dcz - Last Year
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Information on future "Space Kit" products:
Currently working on "RM3D Space Kit - Sun, Black Hole and Red Dwarf", I would like to make a comet in this package, which will be the closest future "Space Kit". Saturn, Mars and other planets should follow. Also some exoplanets, constellations, galaxies, other accessories etc. Or write what you miss, what you would like. Martin (RM3D)   |
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By Catpickle! - Last Year
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Cant wait for those Martin they look so amazing.
As for suggestions are you able to do galaxies or nebula?
How about one from the surface of the moon or another planet looking back on Earth?
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By ReMark3Dcz - Last Year
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First reaction from Reallusion support. They requested scenes/projects in which problems occur to speed up problem detection. I have made the main scene and one of the other private scenes that show the same error available to them. I will report here on further progress.
Thank you for your patience! Martin (RM3D)  |
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By ReMark3Dcz - Last Year
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Thank you Catpickle!
these are great ideas, I'll try to implement some galaxy and nebula nebula in the sun package I'm working on. I have some more detailed Moon surfaces display already in the works for future products. Either I will include them in the existing ones as an upgrade/bonus, or I will make a new package, I will see.
Thank you very much for the feedback, it helps me a lot!!
Martin (RM3D)
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By ReMark3Dcz - Last Year
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Today I also found out while working that the problem is probably here. In GI Settings/Opacity, when you switch from Alpha Threshold to Translucent GI, artifacts appear in the material in the form of a wire model. See attached screenshots.Unfortunately these are the basic tools for achieving nice effects and without them I cannot continue my work. So I have to pause work on other Space Kit packages where I need to use GI Transparency until Reallusion gets everything right, as it was before the last update to iClone 8.41.I also noticed the problem on the eyes of some characters where this material effect is also used. The problem begins to swell...
Kind Rgards
Martin (RM3D) 
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By ReMark3Dcz - Last Year
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It also shows a completely nonsensical wire model, which is somehow generated by the GPU, because the original real model is completely clean, as you can see in the last screenshot, where I turn off the GI transparency and turn on the display of the wire model.
 
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By ReMark3Dcz - Last Year
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The only possible temporary solution to the GI Transparency problem until this bug in the last update of iClone 8.41 is fixed by Reallusion support is the following:
For the "Earth" object, select the "PlanetClouds" and "PlanetGlow1 (cam_linked)" subobjects. And for both in Material Editor/Modify switch from GI Translucency to Alpha Threshold.
The display quality will suffer greatly, but at least the GPU artifacts of the shredded model will disappear and at least the basic display of the transparent materials will be shown.
See attached screenshots:
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By Catpickle! - Last Year
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Great work Martin getting this sorted with RL.
My workaround is to disable GI altogether and use a spotlight on the satellite to fake GI
A great problem I find here is how to not have the very obvious light bulb appear on the Earth's surface.
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By ReMark3Dcz - Last Year
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Hi Catpickle!
I also struggle with this in scenes. For example in Jupiter, the parts leaning towards the light were so reflective/reflective that I went a bit absurd and used a metal effect (metalness) to pull down the strength of the shining parts of Jupiter. Sometimes it's a bit of a trial/error to find a suitable illumination.
That's why I also chose to go the route of pre-made scenes/projects, so that the user doesn't have to tinker so much and can use the finished scene directly. But I understand that this is not always convenient.
Hopefully you will be successful in a short time to your satisfaction :-)
Have a nice day and Render On!
Martin (RM3D)
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By ReMark3Dcz - Last Year
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A new message from Reallusion Support:
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By ReMark3Dcz - Last Year
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A new message from Reallusion Support:
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By ReMark3Dcz - Last Year
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Hello, everyone,
after the last update I tested some projects that had bugs and now they seem to be fine. Can you please check if the display errors on the Reallusion side have been fixed yet?
Kind Regards
Martin
RM3D
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By 4u2ges - Last Year
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iClone 8.42.3014.1
Unfortunately nothing has changed on my end thus far.
It still shows the wire-frame in GI translucent mode for objects with opacity less than 100 (GI being turned ON of course).
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By ReMark3Dcz - Last Year
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Thank you for checking,
all my previously problematic scenes are now displayed without error. That's why I needed this feedback. I assume you have the latest nvidia gpu drivers.
I attribute this to the fact that I was forced to switch to an older version of the nvidia driver - 537.58
It was recommended to me by Omniverse support after a series of problems with GPU detection on my nvidia geforce RTX 3060.
So it seems that in this version everything is still working fine and it is probably related to the graphics card driver. similar problems with the new nvidia drivers are also reported by other programs.
Kind regards Martin
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By 4u2ges - Last Year
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I also wanted to get to the bottom of it, as a few of my items at the marketplace were also affected by this problem.
I have the same NVIDIA drivers and I kept checking for this issue fix after each RL update.
After some more digging, I found out that they have actually partially fixed it (I did not try to render yesterday).
So now it renders just fine, but still does not display correctly in view-port on "High".
"Alpha Transparency" check box in Real-time render option makes a difference.
I am attaching a simple cube project for testing. Just make sure to switch to "High" for real-time.
https://drive.google.com/file/d/1BiWbTL6LPJPhmjxb_zlCWk98cvCuTCvd/view?usp=sharing
Update: another issue I found out about. If you enable a Tessellation for the Translucent GI object,
it becomes completely transparent (not even a wire-frame) and it does not render at all.
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By ReMark3Dcz - Last Year
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I see there have been major updates to IC8 and CC4,
I have an older nvidia driver installed, due to other complications with the Omniverse, and under this driver I don't get the bugs we are addressing here. Can someone please confirm if the latest updates have fixed the display errors?
There was a similar problem in this bag and it is marked as fixed:
https://www.reallusion.com/FeedBackTracker/Issue/Hair-looks-destroyed-pixelated-if-Translucent-GI-is-selected
Kind Regards
RM3D
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By ReMark3Dcz - Last Year
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Finally I upgraded to the latest nvidia driver, after updating to IC 8.5 it seems that the display problem is finally solved. Please others if they could check for themselves.
Thank you all very much for your patience, we have been waiting for this major update for quite a long time, but thanks to Reallusion for sorting it all out!
Finally I can continue to create more space kits :-)
Martin RM3D  |
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By 4u2ges - Last Year
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Everything is back to normal on my end as well.
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By ReMark3Dcz - Last Year
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Perfect, thank you so much for the confirmation! :-)
Martin
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