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By COLINMAC2 - 2 Years Ago
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Hey, my bank says I just spent $500 on iClone, but Reallusion Hub says I only have the trial! What am I doing wrong?
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By animagic - 2 Years Ago
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You could try logging out in logging in again into the Hub.
Also, on your RL member page, see if iClone is listed under Registrations or Orders.
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By COLINMAC2 - 2 Years Ago
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Yep, listed under registration. And I've logged out/in multiple times, but still nothing. Hub says there's nothing to update or refresh, either. Getting slightly concerned.
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By mark - 2 Years Ago
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Did you uninstall the Trial version?
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By Peter (RL) - 2 Years Ago
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As Mark as already mentioned, do make sure you have uninstalled the Trial version and then check if the full version Install is available in the Hub?
I also see that you have contacted Support and they have replied to you so do check their reply and let them know if you still need help.
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By COLINMAC2 - 2 Years Ago
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No, that never occurred to me. I’ll try that.
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By COLINMAC2 - 2 Years Ago
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Uninstalling Trial worked! You'd think they'd mention that in the FAQ.
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