RL Hub Connection Tests?


https://forum.reallusion.com/Topic533526.aspx
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By ApplebiteMedia - 2 Years Ago
Anyone ever run one of these?

Wondering what a couple of these are in here for....
qq.com
baidu.com

and where I know Google.com, why is it in the hub?  Why does Google need to connect to my hub on my system?  And the other two... one does not show anything on it and the other is some Asian site.  Why are they in there and what data is being transmitted?

https://forum.reallusion.com/uploads/images/3bfd6db4-8c8a-43da-90fc-11e1.png

https://forum.reallusion.com/uploads/images/6d27e811-6830-45d8-a0a7-4094.png

https://forum.reallusion.com/uploads/images/ad453239-3515-4093-82db-3073.png

I wonder if either myself or RL has a virus and this is causing some issues with updates and such.  I mean why are these in here????  My anti-virus software is not picking anything up on my end...
By ApplebiteMedia - 2 Years Ago
Here is the "WhoIs" for qq.com....

Registrar:
MarkMonitor Information Technology (Shanghai) Co., Ltd.
https://www.whois.com/whois/qq.com

Cheaper domain registration?  What?  This is a little concerning with China hacking and spying on people at every turn.  Hell... I stay off those stupid apps to avoid providing them with information...  I should not have my data given or sold for software I purchased.  Cannot shut the Hub down or no updates.... even iClone and CC have me logged in
https://forum.reallusion.com/uploads/images/79cf8dd3-2eac-4a99-82c5-7db3.png

No wonder I have had an increase in web traffic from China.  I thought I had fans of my toons.  LMAO.

Can someone please explain why these programs are connecting to China from our systems?

Thanks ;)
By wires - 2 Years Ago
Doesn't surprise me in the least. As soon as I boot my PC up "Reallusion Host Service (32 Bit)" is automatically loaded, even if I'm not running any RL software.

https://forum.reallusion.com/uploads/images/5189272d-02e0-4c77-a4c6-a13e.png

Another thing to note is that this must be the most hacked Forum on the Internet, if you take a look at the "Activity" panel at the very bottom of the Homepage you'll see several hundred "Members" Online at any given time. The majority of these "Members" have names made up of random letter and/or numbers and spend their time viewing User profiles. I don't know of any other Forum that permits such activity, those that I use frequently require that potential members request permission to join any several Forums have only accepted members after a confirmation email has been replied to.  

By yepkoo - 2 Years Ago
These should be for server control.
Probably reallusion's servers are in China.
Baidu also provides server services if I'm not mistaken.
My guess is that the other sites on the list are also providing server or network services.
These sites are not illegal sites.
If I'm not mistaken, qq is something like msn with millions of users in China.
Content is most likely being downloaded from these servers
I think they are also used for program updates and license checks.
With the remote network connection check, the computer is not infected with a virus.
There's no way it's a virus.
These exe files are signed and certified.
Otherwise, even the simplest program would give a virus warning.
A firm like RL would not jeopardize its business future for this.
Programs with a HUB system usually have a program running in the background.
Unreal engine has programs running in the background like this.
These are just fine. Adobe is running 5-10 programs in the background :)
The biggest problem of forum sites is bots and spammers.
Peter might be spending some serious time on these.
When you become a member of the RL site, you can automatically participate in the forum site. Therefore, it may not be very difficult for spammers to become a member of the forum.
As far as I know, the forum system is already quite old.
By ApplebiteMedia - 2 Years Ago
wires (3/8/2023)
Doesn't surprise me in the least. As soon as I boot my PC up "Reallusion Host Service (32 Bit)" is automatically loaded, even if I'm not running any RL software.

https://forum.reallusion.com/uploads/images/5189272d-02e0-4c77-a4c6-a13e.png

Another thing to note is that this must be the most hacked Forum on the Internet, if you take a look at the "Activity" panel at the very bottom of the Homepage you'll see several hundred "Members" Online at any given time. The majority of these "Members" have names made up of random letter and/or numbers and spend their time viewing User profiles. I don't know of any other Forum that permits such activity, those that I use frequently require that potential members request permission to join any several Forums have only accepted members after a confirmation email has been replied to.  


Mine loads automatically as well.  You can change that in the windoz start up settings.  I do not mind that starting as it checks for new versions.  However I do question the need to send this data to china from my PC.  If they run things through their server that is one thing... but from my (or anyone's home or business computers) seems to be unnecessary.  Aren't Reallusions main offices in So. Cal? There should not be any reason that my computer should need to connect to any foreign url from a US based company.

By yepkoo - 2 Years Ago
Collecting user statistics and sending data requires direct user consent.
So I don't think any data is sent.
I think these links are only used for license checking and downloading content.
By wires - 2 Years Ago
ApplebiteMedia (3/19/2023)

Mine loads automatically as well.  You can change that in the windoz start up settings.  I do not mind that starting as it checks for new versions.  However I do question the need to send this data to china from my PC.  If they run things through their server that is one thing... but from my (or anyone's home or business computers) seems to be unnecessary.  Aren't Reallusions main offices in So. Cal? There should not be any reason that my computer should need to connect to any foreign url from a US based company

Reallusion is located in Taipei, Taiwan. Just across the water from China. 
By cepheistudios - 2 Years Ago
That is news to me, but it's verified here: https://en.wikipedia.org/wiki/Reallusion  I also thought they were in California, not far from me in fact. Looks like they have multiple offices, including one in Taipei.

By animagic - 2 Years Ago
RL has always been a Taiwanese company. Research and development are in Taipei. One sales office is in the US and there are further offices in other Asian countries. Kai, from the webinars, is in Canada. It doesn't bother me at all...
By ApplebiteMedia - 2 Years Ago
yepkoo (3/19/2023)
Collecting user statistics and sending data requires direct user consent.
So I don't think any data is sent.
I think these links are only used for license checking and downloading content.

If not to collect and send data back, why are they here?   Windows is geared to push marketing on to their users.  Hell, you have to manually block ads that windows allows to pop up on you.  Even if you turn that off, some software get around that and STILL pop their sales pitch to you... Vegas Video is one.  I have all that turned off and still get their ads.

Anything other that reallusion should be removed.  Everything should be filtered through reallusion.com.... let the server direct the information and not my computer. 

@animagic "It doesn't bother me at all..."  It really should. I hear my younger coworkers say that to me all the time while they are on tictok.... "i'm not doing anything, let them have my information"!  Information is power.  If they are collecting data then there is a reason for it.  And trust me when I say the reason is to benefit them, NOT you, me or anyone else here.  But what data is being sent? 

Short of uninstalling all this software... we are trapped with this.  This is not my area of programming... otherwise I would write a tracker and see what is being sent and where.  If nothing else, curiosity.

Going to try to block just those URL's in my firwall and see if that messes up my Reallusion software of if it still works. 



By cepheistudios - 2 Years Ago
I don't get any of those ads at all. I run Malwarebytes and a basic virus protection suite, but I've never had any ads pop up on me. Before this thread showed up I wasn't even aware of all these backend apps running. I DO wonder if they impair the functionality of Reallusion products though. Like the thumbnail creation slow up - but that's speculation at best.
By animagic - 2 Years Ago
cepheistudios (3/20/2023)
I don't get any of those ads at all. I run Malwarebytes and a basic virus protection suite, but I've never had any ads pop up on me. Before this thread showed up I wasn't even aware of all these backend apps running. I DO wonder if they impair the functionality of Reallusion products though. Like the thumbnail creation slow up - but that's speculation at best.

The thumbnail problem is likely an oversight where an existing function was dropped when they redesigned the Preference UI. There was a Quick Thumbnail Creation option that seems to be missing.

@ApplebiteMedia: This isn't right forum to start a discussion about this. Let me just say that I don't feel the same adversity towards China as has become in vogue lately. I'm not on TikTok or Twitter (I don't trust Elon Musk), Instagram, or things like that. Also. my Windows doesn't show any ads.
By Peter (RL) - 2 Years Ago
ApplebiteMedia (3/8/2023)

This is a little concerning with China hacking and spying on people at every turn.  Hell... I stay off those stupid apps to avoid providing them with information.


Every country spies on each other. There are also hackers in every country. This is a sad fact of the modern world but has nothing to do with Reallusion. Reallusion is simply based in Taiwan and uses many technology and commercial services from that region (postal service for example) which is why server information may show references to China. However, please rest assured neither Reallusion or the Hub is covertly spying on you or gathering your personal information. 

I should not have my data given or sold for software I purchased.


Quite right. That's why it doesn't happen when you use the Reallusion Hub or any Reallusion software.
By Edward (RL) - 2 Years Ago
Hello,

Sorry that the connectivity test may have confused you.
Actually, the purpose of the test was to check if your computer is able to connect to the internet, and not to send or receive any data.
We specifically chose to test the connectivity to qq and baidu.com, as these are popular websites in China and the test is designed for Chinese users.
This is because the internet environment in China is unique, and we use these two websites to double-confirm their ability to connect to the internet.

Edward
By wires - 2 Years Ago
Edward (RL) (3/23/2023)
Hello,

Sorry that the connectivity test may have confused you.
Actually, the purpose of the test was to check if your computer is able to connect to the internet, and not to send or receive any data.
We specifically chose to test the connectivity to qq and baidu.com, as these are popular websites in China and the test is designed for Chinese users.
This is because the internet environment in China is unique, and we use these two websites to double-confirm their ability to connect to the internet.

Edward

Thank you very much for the explanation Edward.

I assume that being the most popular websites in China the not so secret Chinese security services don't waste their time checking out just who is getting connected to them for whatever reason. :w00t::Whistling::alien: