No more support for Reallusion team ?


https://forum.reallusion.com/Topic527002.aspx
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By pgibouin - 4 Years Ago
Hi,

Can someone from Reallusion team may explain us why nobody reply to the different requests or questions about CA5 from customers here ?
Peter has disapeared and nobody have replaced him. Several questions or points has been left non responded for more than 5 days.

Thank you,

Pierre
By animagic - 4 Years Ago
pgibouin (11/5/2022)
Can someone from Reallusion team may explain us why nobody reply to the different requests or questions about CA5 from customers here ?
Peter has disapeared and nobody have replaced him. Several questions or points has been left non responded for more than 5 days.

Peter has not disappeared.

https://forum.reallusion.com/uploads/images/137dbc83-0b01-4fd1-9e91-9446.png

By pgibouin - 4 Years Ago
Don’t you feel this launch is a partial failure ? No real communication from the team except 3 or 4 videos on YouTube. No buzz, nothing. Nobody from Reallusion here. It seems to be a non event.

Without reply to important questions ( possibility to use iClone7 wih CA5 or export from vector assets ), I can’t place my order.

Pierre
By Jason (RL) - 4 Years Ago
Hi Pierre

Sorry to keep you waiting, I will answer questions together in the future!
CTA5 supports any "rlMotion" file, so if you output an "rlMotion" file from IC7, then CTA5 will support it.

Jason.
By Peter (RL) - 4 Years Ago
pgibouin (11/5/2022)
Hi,

Can someone from Reallusion team may explain us why nobody reply to the different requests or questions about CA5 from customers here ?
Peter has disapeared and nobody have replaced him. Several questions or points has been left non responded for more than 5 days.

Thank you,

Pierre


Hi Pierre

Apologies for the lack of response to new questions. Unfortunately, I was away last week due to a family emergency and only had access to the forum via a phone. All is back to normal now and Jason (RL) is also helping out with questions so we will try to get everything answered as soon as possible.