Stuck at 11% of Importing my fbx 3d model


https://forum.reallusion.com/Topic525808.aspx
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By asanalikabdrasul - 3 Years Ago
I have been waiting for 2 hours, but it hasnt imported my 3d model to accuRIG yet. The loading is stuck at 11% and I have no idea how to solve this problem. My fbx file is about 400MB. Please help me!https://forum.reallusion.com/uploads/images/9c0542fc-62e8-414c-bbcc-f720.png Thanks in advance!

By Tim(RL) - 3 Years Ago
asanalikabdrasul (10/19/2022)
I have been waiting for 2 hours, but it hasnt imported my 3d model to accuRIG yet. The loading is stuck at 11% and I have no idea how to solve this problem. My fbx file is about 400MB. Please help me!https://forum.reallusion.com/uploads/images/9c0542fc-62e8-414c-bbcc-f720.png Thanks in advance!


Hi 

Thank you for using our AccuRIG. According to this situation, please provide your model in the following website in order to fully support you :
https://www.reallusion.com/member/#/support-ticket
Thank you

Best Regards,
Tim