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By Peter (RL) - 3 Years Ago
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Dear iClone Users,
We have now released iClone 8.12. However, as with all updates there may be a few bugs, glitches or other annoying issues that remain.
Important: If you do find any bugs, issues or glitches in iClone 8.12, please can you report them first in the Feedback Tracker. Then feel free to discuss the issues in this thread but do try to include a link back to the original Feedback Tracker report or your tracker number.
As always it will help us greatly if we can keep all technical issues in the one place (this thread). This will help the development team keep track of any problems.
Please do try to provide your full system specifications and a detailed description of the problem when reporting issues and include screenshots and/or a workflow video whenever possible. If you can provide specific steps so we can try and reproduce the problem that will be even better.
Many thanks and have fun with iClone 8.
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By yepkoo - 3 Years Ago
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My only complaint for now is that if you have a big scene in iClone and your scene is one piece, your workspace becomes a complete torture.
I mentioned it in a few titles before, but I don't think it was taken into account.
As in Unreal Engine, an option should be presented that will allow us to move with WASD keys. (At least for those who want it.)
Going to different parts of the stage with the mouse in an animation program is a serious waste of time and torture.
Therefore, in order to reach the important points you need with the F key, you need to add a prop to these points.
It makes me feel suffocated while working out these scenes and it becomes very boring.
Not to mention animating inside any room with a roof.
You have to remove the roof and the side walls or the room needs to be really hangar-like.
It may seem like a minor issue, but it's a big one. I can't imagine being able to work like this in UE scenes.
This is the most important feature of UE that makes its scenes feel endless and provides a very comfortable working environment.
iClone 8 might be better at running large scenes, but you still don't want to work on very large scenes just because of its shortcuts.
I'm sure adding this feature as an option will make the program even more valuable.
I wanted to work on the City Sample map and transferred the necessary parts of the scene to iClone.
However, I couldn't work. It's impossible, I won't be trying to go somewhere on the stage for hours.
In order to achieve this, I manually added the ground to the places I want to transfer, and I will try to work by transferring only these parts I added.
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By yepkoo - 3 Years Ago
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Sometimes the program crashes when using the Merge feature for animations I prepared with Motion Direction Control.
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By yepkoo - 3 Years Ago
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I don't know if this problem only happens on my computer.
When I minimize the program and maximize it again after 20-30 minutes, the program crashes.
I try not to minimize the program as I mostly have this problem.
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By StyleMarshal - 3 Years Ago
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yepkoo (10/17/2022)
I don't know if this problem only happens on my computer.
When I minimize the program and maximize it again after 20-30 minutes, the program crashes.
I try not to minimize the program as I mostly have this problem.
Should be fixed with the update : https://forum.reallusion.com/525612/iClone-811-Now-Available
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By yepkoo - 3 Years Ago
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Thanks @Bassline303
Yes, this update seems to have fixed the problem.
However, the occasional crash continues when merging animations.
Update:
I thought this issue was fixed.
I've been keeping the program minimized for about 1 hour and it just crashed again when I maximized it. :(
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By Peter (RL) - 3 Years Ago
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iClone v8.11 released today Oct. 17th, 2022 Bug fixes.
Fixed:
• Motion blur still appears in rendered videos of stationary objects with motion blur enabled and having switched the viewing camera.
• TAA does not take effect for rendered videos.
• Watermarks appear when purchased content is applied.
• Panels turn white and the application freezes after the following procedure:
- Switch to the MD layout in iClone.
- Apply a character with iMD data to the scene.
- Resize the downsize and enlarge the application window.
• Defective animations on AccuRIG characters sent to Unreal via Live Link.
Quick Reminder: If you do find issues after the 8.11 update, please remember to post them in the Feedback Tracker first. This is very important to get the issues logged and looked into. Thanks.
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By jackshand.design - 3 Years Ago
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Hey noticed a major issue with exporting any FBX animations out of Iclone.
the actual exported animation doesn't go beyond 1800 frames no matter what settings i've done to increase the timeline length etc. in project settings. Is there a setting or option I have overlooked?
This is very fustrating as I have encountered this sort of voodoo with exports in Iclone builds in the past and can't finish a current client project without this being resolved.
Cheers
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By Peter (RL) - 3 Years Ago
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iClone v8.12 released Nov. 17th, 2022 Please update using the Reallusion Hub. >> How to updateBug fixes.
Fixed: Motion Director's Snap to Surface function doesn't work on terrain that relies on a height map. Another character's bone can be set as a Reach Target. Curve Editor sets duplicate keys on the same frame. Feedback Tracker
Several added functions and enhancement in Smart Content Manager.
Added: Search items by parent folder name. Thumbnails can be adjusted to be extra large, large, or medium. New List and Details view. Animated thumbnails for motion assets. Ability to sync Template and Custom categories. New navigation bar below the Template and Custom tabs. It displays the content folders by hierarchy. New icons for major content info on top of the content thumbnails.
Enhanced: Enhanced drag-and-drop behavior for folders and files.
Quick Reminder: If you do find issues after the 8.12 update, please remember to post them in the Feedback Tracker first. This is very important to get the issues logged and looked into. Thanks. |
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By m_koshi - 3 Years Ago
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Feedback Tracker: Issue 9056 I installed CharacterCreator4.12, but the Morph slider that should have been installed as standard in the Morphs tab has disappeared. I only see the Morph sliders that I created myself, none of the standard sliders and Headshot's Morph sliders. I have the Rellusion content installed in a different location than the default (D:\Users\Public\Documents\Reallusion\) and I think CC4.12 probably can't access it. In my case, 4.12 also had issues with texture content paths, and when I tried to apply makeup content, etc., I would get a dialog called Missing File(s) with a strange content path. CC4.12 doesn't show the standard and Headshot Morph sliders at all, making CC4 completely useless.   |
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By yepkoo - 3 Years Ago
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For now, you can try the following workarounds.
If you scan the template folder automatically as I have shown in the picture below, the morph problem should be fixed.
RL needs to release a fix update for the texture paths for the content.
I used to have this problem with some content before.
It's looking for the Character Creator 3 Template folder that never existed on my computer.
Every time you use these contents, you need to apply a correction from the Auto Search section.
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By wires - 3 Years Ago
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m_koshi (11/19/2022)
Feedback Tracker: Issue 9056 I installed CharacterCreator4.12, but the Morph slider that should have been installed as standard in the Morphs tab has disappeared. I only see the Morph sliders that I created myself, none of the standard sliders and Headshot's Morph sliders. I have the Rellusion content installed in a different location than the default (D:\Users\Public\Documents\Reallusion\) and I think CC4.12 probably can't access it. In my case, 4.12 also had issues with texture content paths, and when I tried to apply makeup content, etc., I would get a dialog called Missing File(s) with a strange content path. CC4.12 doesn't show the standard and Headshot Morph sliders at all, making CC4 completely useless.
This issue has already been posted in the Character Creator section of the Forum here, it has also been posted in the Feerdback Tracker. It's the weekend, but RL know about the issue and should get working on it next week hopefully.
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By HenrySuen - 3 Years Ago
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I'm currently using iClone8 v8.12 and CC 4.12. I have worked on a project based on these tools for a long time. Recently I found some facial animations exported to UE were not the same as in iClone8. Then I check through and find that the bones' names are different. Check the attachment picture. To prove it's a glitch of software. I just grabbed the CC4 character Kevin and exported him as fbx both from CC4 and iClone8 in the same Unreal preset (Without changing any options) And check the skeletons in 3ds Max. As you can see, some extra bones are named differently. Those "cc_base_" prefixes are gone. And I can understand why iClone8 does it. But the most important is, how about my old project! I have all these "cc_base_" bones in my project and now the new iClone8 refuses to export the animations that are compatible with them. That feels terrible. Just give me an option, so I don't need to rework all the animations, please.  |
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By HenrySuen - 3 Years Ago
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Please review my issue again as I found a little problem with the "Preserve bone names" option.
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By HenrySuen - 3 Years Ago
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Hello? Why leave my issue alone?
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By Peter (RL) - 3 Years Ago
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HungryHenry (12/8/2022)
Hello? Why leave my issue alone?
If you have reported the issue in the Feedback Tracker it will have been logged and will be looked into. Please keep a check on the status for any new updates.
However, if an issue is critical to you then please contact Technical Support who may be able to offer additional guidance.
https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
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By animagic - 3 Years Ago
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Overall iClone 8 has been quite stable for me, but lately I have encountered frequent unexplained freezes of the program. No particular pattern yet but still puzzling and annoying...:crazy:
Everything is up-to-date: program as well as Nvidia GPU drivers (I have an RTX 3090).
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By AidemIndi - 2 Years Ago
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I have reported this on the Feedback Tracker: Issue 9247
When trying to use the 'Initial Force' settings for a prop. The values I enter, get overwritten with random numbers and nothing happens with regards to my settings entered.
I'm doing this with a project where the props are bombs being dropped from a plane wing.
https://prnt.sc/lhWODmW5ZEQU
1. On frame 0 - I set it to the 'KINEMATIC' state in rigid body physics.
2. As the plane moves at the point I want the bomb to drop (about frame 530), I set the state to 'DYNAMIC'. I records the physics animation to the 950th frame.
3. The bomb drops as expected but I want to change where it lands. Where I am trying to use the Initial Force setting.
I set 'X' to say 500.
https://prnt.sc/5dbEp9LXL9zl
I then run the animation again with the setting.
It does not work and I get my setting overwritten with random numbers or a number in the settings:
https://prnt.sc/ucckE1fH3-jG
My project is being hugely delayed due to this bug.
I need urgent help - I have flagged it to Mike Long as well via email.
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By animagic - 2 Years Ago
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This is a new problem that appears for me after a crash of iClone (version 8.12).
When I relaunch iClone, I get the following error message:
Apart from the fact that message is hardly clear, the issue is that after launching there is no Content Manager available, so no access to content (message seems a left-over from when we had a Smart Gallery).
The Content Manager still opens in Character Creator, so it functional.
The error message seems to imply that there is already an instance of iClone running in the PC but that is not even possible.
It has happened to me after each crash I had in the last couple of those, so I'll add this to FT as well: see #9297.
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