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By matthewwells3 - 4 Years Ago
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Having an issue where a big chunk of the morphs I purchased for CC3 will not work in CC4. This includes Ultimate Morphs and Toon Figures. I have headshot but no issues there. The weirdest part is they are all viewable in the content manager and appear to be installed. Ive tried the syncing functions and made sure to target the exact folders with the CC3. Ive tried adding them to the editor anyway I know how and clicking "view slider" on a number of them but thats not working either.
Its very odd. Headshot sliders installed fine. All of my custom character sliders are there and work fine. But none of these purchased assets even though, again, they are fully viewable in the Content Manager. Can anyone help here?
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By wires - 4 Years Ago
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Can you post a few screen shots of the Content Manager showing the morph pack thumbnails? The description of the issue in your post is somewhat confusing.
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By matthewwells3 - 4 Years Ago
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Ok hopefully this will communicate better. I just can't get my purchased morph packs to work in CC4. In the editor, "Toon Figures" and "Human Anatomy" should be in my options below. I bought them for CC3
But below you can see I've already installed them and they are viewable in the content manager. I've tried uninstalling and reinstalling the packs but they still won't work.
 
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By matthewwells3 - 4 Years Ago
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Ok so no sooner did I reply here than I figured it out.
I needed to do a clean uninstall of these add-ons. Then go to my order history and download each of them directly from there.
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