Display issue with Forum on iPhone (X max)


https://forum.reallusion.com/Topic521302.aspx
Print Topic | Close Window

By toystorylab - 2 Years Ago
Since months this annoys me, Forum does not display correct on my iPhone...
Took these screenshots a while ago to document, finally remembered doing so.
Pictures ignore text alignment, unable to read text anymore or pictures overlap:

https://forum.reallusion.com/uploads/images/0c093718-b146-49f5-8efd-a195.jpg

https://forum.reallusion.com/uploads/images/b7a8a202-f9af-4a81-8aab-9217.jpg

https://forum.reallusion.com/uploads/images/515fe7b7-9c79-4b7b-95fe-c5f6.jpg

https://forum.reallusion.com/uploads/images/189ed2ce-957f-4a68-8952-5097.jpg

Anyone else having trouble with iPhone and Forum?
By mark - 2 Years Ago
Never really viewed on my phone before but now that I have tried it,  it doesn't seem to scale the Posts-pages very well at least on my iPhone 12
By toystorylab - 2 Years Ago
mark (8/3/2022)
Never really viewed on my phone before but now that I have tried it,  it doesn't seem to scale the Posts-pages very well at least on my iPhone 12

Thanks for reply... Does it behave similar?
This is how this actual thread looks on my iPhone, first picture overlaps entirely my message:

https://forum.reallusion.com/uploads/images/18c9129d-ae34-495f-ae42-b887.jpg
By toystorylab - 2 Years Ago
And RL Forum is really the one and only website that does not work correctly...
By wires - 2 Years Ago
Never had any issues on my Galaxy. 🤓
https://forum.reallusion.com/uploads/images/6f286870-759d-4767-b30d-5337.jpg
By StyleMarshal - 2 Years Ago
Hey Toy ,
I am having the same problem with Safari since months. ( IPhone / IPad / IMac)
When I switch to Chrome it works fine ... very strange.


By toystorylab - 2 Years Ago
Bassline303 (8/3/2022)
Hey Toy ,
I am having the same problem with Safari since months. ( IPhone / IPad / IMac)
When I switch to Chrome it works fine ... very strange.



Ok, I use Firefox on my iPhone, will check Chrome! Thanx...
By toystorylab - 2 Years Ago
Nope, same issue with Chrome...
By StyleMarshal - 2 Years Ago
True , doesn't work on my IPhone too ...Chrome works on my IMac , but with Safari I get the same overlapping pictures.
The problem appears only with the Reallusion Forum site.
By toystorylab - 2 Years Ago
OK, as it probably is not the browser, there seems to be something wrong with the website + iPhone (other Apple products?)
I hope Peter (RL) chimes in and we find a solution...
Thanx Kiss
By mark - 2 Years Ago
toystorylab (8/3/2022)
mark (8/3/2022)
Never really viewed on my phone before but now that I have tried it,  it doesn't seem to scale the Posts-pages very well at least on my iPhone 12

Thanks for reply... Does it behave similar?
This is how this actual thread looks on my iPhone, first picture overlaps entirely my message:

https://forum.reallusion.com/uploads/images/18c9129d-ae34-495f-ae42-b887.jpg


Yep pretty much the same....Doze
By Amper Sand - 2 Years Ago
As @bassline already said, I have this problem on Mac's Safari for almost a year, if not more.
By animagic - 2 Years Ago
As RL uses a third-party product (InstantForum), it might not be just up to them to find a solution. It could be that RL uses an older version that does not create "responsive" web pages, i.e., pages that render correctly regardless of platform.

I've also found that web browsers in general are not uniform in how they render pages. I have a lot of issues with Chrome (on Windows), whereas Edge (which is also Chromium-based) works fine on the same site.
By 3dtester - 2 Years Ago
This happens on all iOS devices and iPadOS, regardless of the browser.
Since all browser are using the WebKit render engine on those platforms.

https://www.quora.com/Whats-the-browser-engine-of-Chrome-in-an-iOS-device
https://9to5mac.com/2022/03/01/web-developers-challenge-apple-to-allow-other-browser-engines-on-ios/
https://www.thefastcode.com/de-eur/article/why-third-party-browsers-will-always-be-inferior-to-safari-on-iphone-and-ipad

By toystorylab - 2 Years Ago
Hm, when even Safari does not show RL Forum correctly it should be something on RL side,
esp. as this forum is the one and only site that does not work, at least as I experienced.
Probably no way to adjust this as animagic argues.
Unfortunately Peter (RL) does not chime in...
By wires - 2 Years Ago
The Forum was coded so long ago that they probably were using sharp sticks on wax plates before transferring everything over to punch tape and then 5¼ floppies. LaughHeheBigGrin
By Peter (RL) - 2 Years Ago
toystorylab (8/3/2022)
OK, as it probably is not the browser, there seems to be something wrong with the website + iPhone (other Apple products?)
I hope Peter (RL) chimes in and we find a solution...
Thanx Kiss


Unfortunately the forum software is from 2014 so it is looking a bit dated now. We were going to update the forum software some time ago but other things have taken priority sadly.

We will look into this issue and hopefully we can find a solution soon. For now, please accept our apologies for the inconvenience this causes.
By toystorylab - 2 Years Ago
Peter (RL) (8/4/2022)
Unfortunately the forum software is from 2014 so it is looking a bit dated now. We were going to update the forum software some time ago but other things have taken priority sadly.
We will look into this issue and hopefully we can find a solution soon. For now, please accept our apologies for the inconvenience this causes.

Thanx, much appreciated! Satisfied
By Peter (RL) - 2 Years Ago
wires (8/4/2022)
The Forum was coded so long ago that they probably were using sharp sticks on wax plates before transferring everything over to punch tape and then 5¼ floppies. LaughHeheBigGrin


Gerry please don't give away all our secrets. BigGrin