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By lordannoyed - 4 Years Ago
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I bought the icontent license and have upgraded to export for several items. However the items I've upgraded will not export. When I try it says I need to purchase the upgrade license. Is there something I need to do to get iclone and character creator to acknowledge the upgrade?
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By animagic - 4 Years Ago
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Unfortunately, the export licenses are not always recognized automatically. I'm having the same problem, which should really be fixed by RL, as it is annoying.
What you need to do for now is select "Activated Purchased Items" from the Help menu. That should fix it.
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By lordannoyed - 4 Years Ago
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Oh, man, tysm for this. I agree, they should fix it, but the fact that it is something that is easily fixed is a big relief too.
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