CC3 and iClone pipeline Additional License Explanation and Help


https://forum.reallusion.com/Topic499907.aspx
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By rmacdougall - 4 Years Ago
Hello,
Can someone help me understand what I am looking at?  I am trying to install another license of CC3+ pipeline and iClone but it says that I don't have any seats left.  I purchased my first copy (which allowed me to install on my work desktop and laptop for remote), then I bought another seat for another workstation (so in theory I should have 4 total, one for each office workstation and laptop for remote homework).  From the attached photo, my account appears to show that I've used 3, and have 1 remaining, but when I try to install, it says I have no additional seats left.  Any thoughts or explanation as to why?  Thanks in advance.


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By wires - 4 Years Ago
You need to contact Reallusion Customer Support directly to get this issue solved.