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By santumedina1984 - 4 Years Ago
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Hello, my brother and I have the following questions. We have acquired the CC3 and the Iclone7 this year. The issue is that we have read that CC4 and Iclone 8 are going to come out. The question is: Do those who have the cc3 and iclone 7 have to pay extra or do they get it for free? The other question, in case that it has to be paid, can those of us who have CC3 and Iclone 7 be able to keep it or will they discontinue it and it will disappear from the Realilution Hub?
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By Peter (RL) - 4 Years Ago
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Hi...
Major upgrades from one version number to the next are not free unfortunately.
So while going from iClone 7.1 through to 7.9 were free, upgrading from iClone 7 to iClone 8 or CC3 to CC4 requires purchase of an upgrade.
If you want to get iClone 8 and CC4, then you can either take advantage of the special pre-sale offer which is explained below, or you can upgrade for a discount when iClone 8 and CC4 releases.
https://www.reallusion.com/3d-creation/
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By animagic - 4 Years Ago
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santumedina1984 (11/2/2021)
The other question, in case that it has to be paid, can those of us who have CC3 and Iclone 7 be able to keep it or will they discontinue it and it will disappear from the Realilution Hub?
Previous version of iClone and CC will remain available, so you don't lose those.
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By oisilener1982 - 4 Years Ago
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I already have iclone 7 but if I buy new Iclone 7 right now (Nov 3 2021) will it have free upgrade to Iclone 8?
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By jlittle - 4 Years Ago
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oisilener1982 (11/3/2021)
I already have iclone 7 but if I buy new Iclone 7 right now (Nov 3 2021) will it have free upgrade to Iclone 8?
Only if it states, on the product page, that the upgrade to iC8 is included in the purchase price.
Jeff
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By justaviking - 4 Years Ago
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jlittle (11/3/2021)
oisilener1982 (11/3/2021)
I already have iclone 7 but if I buy new Iclone 7 right now (Nov 3 2021) will it have free upgrade to Iclone 8?Only if it states, on the product page, that the upgrade to iC8 is included in the purchase price.
I would expect (or at least hope for) that to happen when we are about a month away from the release date. I believe Reallusion has done that before. Not yet though, it's too soon. Even then there is no guarantee they will do that, especially since some things are being packaged differently, such as "Pipeline" is now part of the base product.
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By jlittle - 4 Years Ago
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Peter has stated that the "upgrade" discounted prices will be announced when iC8 and CC4 are released next year.
Any pricing you currently are viewing are not "upgrade" prices but promotional prices and special offers (i.e. buy lots of content get something free).
List price for iC8 is $599 and for CC4 is $299 or bundled is $898.
There has been no mention of upgrade pricing for plug-in's as of yet.
Jeff
HINT: Sign in to RL and check out your pricing on current products and if they include a free upgrade.
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By Peter (RL) - 4 Years Ago
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oisilener1982 (11/3/2021)
I already have iclone 7 but if I buy new Iclone 7 right now (Nov 3 2021) will it have free upgrade to Iclone 8?
Only iClone 7/CC3 bundles over $699 will get iClone 8 for free, and bundles over $399 will get Character Creator 4 free. Bundles over $799 will get both iClone 8 and Character Creator 4 free. Purchasing iClone 7 or Character Creator 3 Pipeline on their own will not get you a free copy unfortunately.
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By jlittle - 4 Years Ago
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Well, today you can't but yesterday you could.
The offerings were just changed.
Jeff
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By gordryd - 4 Years Ago
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Jeff, upgrade prices are shown on this page: https://www.reallusion.com/event/21-promotion/ under FAQ #7. Will have to hope that other (better) pricing will be announced later...?
| Product | Pre-sale Campaign | Regular Price | Upgrade Price | | CC4 | Spend $399+, Get CC4 for Free | $299 | $249 | | iC8 | Spend $699+, Get iC8 for Free | $599 | $499 | | CC4 + iC8 | Spend $799+, Get CC4+iC8 for Free | $699 | $599 |
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By jlittle - 4 Years Ago
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Ah, I missed that chart, thanks. Yes, hopefully there will be better pricing later.
I was looking at iC7 upgrade and CC3 Pipeline yesterday on the software store products page and could have bought them for $129 each and they had a free upgrade to iC8 and CC4. Today its changed to the current promotion. Missed the boat.
Jeff
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By Dream Think Lab - 4 Years Ago
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So the upgrade price is 85% of the retail price? It would feel more accurate to say... "We'll take15% off the price since you purchased one of our products previously."
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By antoniojosecastilla - 4 Years Ago
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I must say that is its not fair for the users that had bought all the products, and now they have to pay again. Not fair Reallusion.
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By similarly - 4 Years Ago
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I'm a little disappointed that the upgrade discount isn't higher. 15% is better than nothing, but it's still going to be over 600 dollars with tax for CC4 and IC8. It may be out of my budget considering I'm a fairly casual user. I've been buying reallusion products a long time now (CT8, CTA1,2, 3, Cartoon Animator 4, IC6 and 7 pipeline, CC1, 2, 3; not to mention thousands of dollars over the years in the marketplace and content store). $600 just feels a bit steep this time. EDIT: although, I did see it pointed out that IC8 basically includes (correct me if I'm wrong) 3dxchange, and the cost of IC7, CC3 and 3dxchange was pretty much what IC8 and CC4 cost. So there's that. Still wish the discount were higher ... but don't we always wish?
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By animagic - 4 Years Ago
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antoniojosecastilla (11/4/2021)
I must say that is its not fair for the users that had bought all the products, and now they have to pay again. Not fair Reallusion.
Major RL release upgrades need to be paid; it's always been that way. This has nothing to do with fairness.
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By Bladepup - 4 Years Ago
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animagic (11/4/2021)
antoniojosecastilla (11/4/2021)
I must say that is its not fair for the users that had bought all the products, and now they have to pay again. Not fair Reallusion.
Major RL release upgrades need to be paid; it's always been that way. This has nothing to do with fairness.
That is fair but a warning would of been nice, I just bought iclone last month having no idea new version was coming out, actually tried to find topics there was nothing, 1 month later i now have to rebuy the software at a 15% discount? They should of let you know if you buy this now you'll be missing out on the free upgrade next month.
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By coach1 - 4 Years Ago
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I am a unity developer and i have purchased iClone, CC3 and 3DXCHANGE plug in. As i understood there is no free upgrade. But the question is: will you support this software or it will be discontinued? i.e. we had many problems lately with CC3 and the newer versions of unity. After CC4 are you willing to support CC3?
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By animagic - 4 Years Ago
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coach1 (11/4/2021)
I am a unity developer and i have purchased iClone, CC3 and 3DXCHANGE plug in. As i understood there is no free upgrade. But the question is: will you support this software or it will be discontinued? i.e. we had many problems lately with CC3 and the newer versions of unity. After CC4 are you willing to support CC3?
Older versions will still run but there will be no further updates.
EDIT: OK, I see your problem, which concerns interfacing CC3 with external programs. This is an interesting question that maybe Peter (RL) can shed light on.
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By coach1 - 4 Years Ago
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animagic (11/4/2021)
coach1 (11/4/2021)
I am a unity developer and i have purchased iClone, CC3 and 3DXCHANGE plug in. As i understood there is no free upgrade. But the question is: will you support this software or it will be discontinued? i.e. we had many problems lately with CC3 and the newer versions of unity. After CC4 are you willing to support CC3?
Older versions will still run but there will be no further updates. EDIT: OK, I see your problem, which concerns interfacing CC3 with external programs. This is an interesting question that maybe Peter (RL) can shed light on.
Yes, exactly. I am sure there are many Unity/Unreal developers that purchased (and actually invest on) iClone and definitely CC3 for making high quality avatars. And if there is no support ( i.e. on Auto setup feature ) all this investment will be (mostly) useless!
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By justaviking - 4 Years Ago
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Bladepup (11/4/2021)
animagic (11/4/2021)
antoniojosecastilla (11/4/2021)
I must say that is its not fair for the users that had bought all the products, and now they have to pay again. Not fair Reallusion.
Major RL release upgrades need to be paid; it's always been that way. This has nothing to do with fairness. That is fair but a warning would of been nice, I just bought iclone last month having no idea new version was coming out, actually tried to find topics there was nothing, 1 month later i now have to rebuy the software at a 15% discount? They should of let you know if you buy this now you'll be missing out on the free upgrade next month.
"A warming would have been nice." Isn't that sort of what we just got? A multi-month warning?
If they provided this announcement one month early, then someone else would say, "I just bought a bunch of stuff. I wish I knew about the upgrade a few weeks earlier."
If they provided this announcement two months early, then someone else would say, "I just bought a bunch of stuff. I wish I knew about the upgrade a few weeks earlier."
If they provided this announcement three months early, then someone else would say, "I just bought a bunch of stuff. I wish I knew about the upgrade a few weeks earlier."
If they provided this announcement four months early, then someone else would say, "I just bought a bunch of stuff. I wish I knew about the upgrade a few weeks earlier."
I am sympathetic. Honestly, I've been in your situation more that once before. Sometimes you get lucky, sometimes not. But what else can a company do?
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By Bladepup - 4 Years Ago
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justaviking (11/4/2021)
Bladepup (11/4/2021)
animagic (11/4/2021)
antoniojosecastilla (11/4/2021)
I must say that is its not fair for the users that had bought all the products, and now they have to pay again. Not fair Reallusion.
Major RL release upgrades need to be paid; it's always been that way. This has nothing to do with fairness. That is fair but a warning would of been nice, I just bought iclone last month having no idea new version was coming out, actually tried to find topics there was nothing, 1 month later i now have to rebuy the software at a 15% discount? They should of let you know if you buy this now you'll be missing out on the free upgrade next month. " A warming would have been nice." Isn't that sort of what we just got? A multi-month warning? If they provided this announcement one month early, then someone else would say, "I just bought a bunch of stuff. I wish I knew about the upgrade a few weeks earlier." If they provided this announcement two months early, then someone else would say, "I just bought a bunch of stuff. I wish I knew about the upgrade a few weeks earlier." If they provided this announcement three months early, then someone else would say, "I just bought a bunch of stuff. I wish I knew about the upgrade a few weeks earlier." If they provided this announcement four months early, then someone else would say, "I just bought a bunch of stuff. I wish I knew about the upgrade a few weeks earlier." I am sympathetic. Honestly, I've been in your situation more that once before. Sometimes you get lucky, sometimes not. But what else can a company do?
Well maybe a company can not purposely do a SALE so people buy the software for only 1-2 month later to be like btw know that 800$ you just spent? if you want any updates or patches to issues you have, you gonna have to drop another 800$, I'm not rich, I'm not some big game dev, i'm just some hobby person who wants to make a game, and having to pay like 5k in 1 year for a software just rubs me the wrong way, Even the upgrade for Marvelous Designer license is only 200$ and thats going from version 9 to 11
edit : And honestly it's a common theme with reallusion, often by being loyal customer you get screwed on deals, like now i can buy all of cc3 and plugins for 300$ less than what i paid for supporting them and buying plugins as they came out, if I didn't support reallusion I would of been able to save so much more money, that just feels wrong.
edit2: Also doesn't help that the money I just spent on iclone, the new features in cc4 have them in there now, so now i have no reason to even use iclone, and have to pay to get those features in cc4
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By famgur - 4 Years Ago
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HAVE A UPGRADE FOR THE LOYAL CUSTOMERS
ALL CUSTOMERS This is BS.
I own everything, all the plug ins.
I have paid thousands.
And 3d exchange will be EOL
In order to export to maya the correct way.
You guys have great tools. I truly love them
I use maya less and stop using motion builder
But dam. How much is.I clone and cc4 going to be
More than 800$. You guys are as bad as Autodesk.
Gots a lot to think about here.
Maybe just cut my loses. And invest more in maya and houdini
19. The now have motion builder mocap tools and more.
Not cool folks. Inflation is real and this is a money grab
HAVE A UPGRADE FOR THE LOYAL CUSTOMERS
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By Peter (RL) - 4 Years Ago
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coach1 (11/4/2021)
I am a unity developer and i have purchased iClone, CC3 and 3DXCHANGE plug in. As i understood there is no free upgrade. But the question is: will you support this software or it will be discontinued? i.e. we had many problems lately with CC3 and the newer versions of unity. After CC4 are you willing to support CC3?
Hi...
After the release of iClone 8 and Character Creator 4 you will still be able to use your existing versions and the provided tools and plug-ins as you do now. However, all future development of new tools, plug-ins and feature upgrades will be for iClone 8 and CC4 only. This is normal practise as once a new major version is released, development will cease for older version.
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By Peter (RL) - 4 Years Ago
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Bladepup (11/4/2021)
Well maybe a company can not purposely do a SALE so people buy the software for only 1-2 month later to be like btw know that 800$ you just spent? if you want any updates or patches to issues you have, you gonna have to drop another 800$, I'm not rich, I'm not some big game dev, i'm just some hobby person who wants to make a game, and having to pay like 5k in 1 year for a software just rubs me the wrong way, Even the upgrade for Marvelous Designer license is only 200$ and thats going from version 9 to 11
Hi...
Please remember that your existing software is yours to keep and will continue to function just as it is for as long as you want to use it. Upgrading to iClone 8 and CC4 is optional. Your versions won't be switched off the day the new versions release. I'm also unclear about your figure of needing to spend 5K. The only software that will need upgrading if you do decide to upgrade is iClone and Character Creator and that can be done for $599. All your existing plug-ins will be upgraded for free to iClone 8 and CC4 versions and any content you have purchased will continue to work.
edit2: Also doesn't help that the money I just spent on iclone, the new features in cc4 have them in there now, so now i have no reason to even use iclone, and have to pay to get those features in cc4
Apologies but I'm not understanding your point here. Which features of iClone are now incorporated into CC4 that make iClone no longer required? If you wish to create animations, use mocap tools, lip-sync, build scenes etc. will still require iClone. These features aren't in CC4.
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By antoniojosecastilla - 4 Years Ago
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Reallusion should hear their customers. I can undestand that we have to pay something for the upgrade, but not this prices. Please, reflect on this matter. Your customers have earned a respect, and this prices when we have spent that amount of money doesn't seem so respectful for me.
Regards to everybody and thanks for letting me giving my opinion.
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By famgur - 4 Years Ago
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I AGREE. MOVING FORWARD HAVE AN UPGRADE OPTION FOR EXISTING CUSTOMER.
YOUR UPGRADE OPTION FOR THOSE LIKE ME ME WHO
BOUGHT MONTHS AGO JUST SPEND ANOTHER 800$
And your upgrade is free.
MY BAD I PAY FOR OTHER CONTENT CREATION SOFTWARE
AND THERE IS A UPGRADE OPTION FOR VERSION TO
VERSION.
JUST GO SUBSCRIPTION ALREADY THIS COST MORE THAN
AUTODESK LOL.
I didn’t realize upgrades where not a thing here
I missed that memo.
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By oisilener1982 - 4 Years Ago
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Reallusion should at least have some considerations to those that brought 3Dxchange pipeline. The price of iClone 8 is just too high
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By Uncle_Dave - 4 Years Ago
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I first bought a copy of iClone v3 in 2008. Since then, I've bought the upgrades (v7 was only $199), 3Dxchange Pipeline, CC3, assorted plugins including Facewear Realtime ($990). In other words, all told, $3100. I did it not because I am a professional, but just for a fun hobby. But I'm now retired on a fixed income and can't afford to upgrade at these professional level prices. While I have no problem being charged for a major upgrade, it seems clear you are abandoning hobbyists and are only interested in courting professionals who want to do pre-viz, game design, and so on.
I was looking forward to the upgrade, but unfortunately, it won't be. It was a good ride while it lasted, but is very disappointing how it is ending for us non-professionals.
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By similarly - 4 Years Ago
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iclone 7: $199. Upgrade: $129. (discount: 35%)
CC3: $199. Upgrade $129. (discount: 35%)
3dxchange 7 Pipeline: $499. Upgrade $299. (discount: 40%)
Total: $897. Upgrade: $557. (discount: 38%)
I bought iclone 7 3dxchange Pipeline under a special offer, upgrading from iClone 6 Pipeline and 3dxchange 6. Cost to me was $179. Plus the $129 for CC3, my cost to upgrade was $308. (my discount: 66%)
iClone 8 and CC4 will have a regular cost of $699 and an upgrade cost of $599. (discount: 14%)
Some facts:
iClone 8 and CC4, compared to iclone 7, cc3 and 3dxchange, is about 22% cheaper. The upgrade cost is 7% more expensive. Overall, the upgrade discount went from 38% to 14%. However it was I managed to get such a magnificent discount upgrading last time, this time, the upgrade will cost me twice as much.
Make no mistake: Reallusion makes fantastic software. I understand that Reallusion wants to make software to be proud of, and that it's really nice knowing that professionals are starting to use it and take it seriously, and that it's no longer just a tool for hobbyists. However, I'd hate to see Reallusion someday become so expensive that it's JUST a tool for pros. It would be nice if the price were kept within reach of hobbyists too.
As it stands, I'm just not enough of a professional to justify $600 just to upgrade to the next version, no matter how many features it has.
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By facr73 - 4 Years Ago
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For me It starts to become a tool for pros.
I have all Pieplne versions of Iclone 7/CC3/Exchange and all the plugins. I got also CTA 4 and the plugins. As a hobbyist it's expensive but I have been acquiring the software in long periods of time.
I would like to get IC8 and CC4 and I will so if the prices will be in my budget and want to see what promotions we'll see near the release.
But now I have also another problem. In my country taxes are 23% of the value so I will have to spend $100 or more to get them. Possibly I will stay in Iclone 7.
I also think that RL products are leaning towards a more professional public.
Let's see what news we get in the future.
Greets!
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By yepkoo - 4 Years Ago
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Hi Peter;
When we get iC8 and CC4, can we run CC3 + iC7 on our other computer at the same time?
Or is this forbidden because they have common contents?
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By Jackly86 - 4 Years Ago
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Yes, you can. Different major versions (eg: iClone 7 and iClone 8) can co-exist as long as your system specification is allowed.
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By yepkoo - 4 Years Ago
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Jackly86 (11/12/2021)
Yes, you can. Different major versions (eg: iClone 7 and iClone 8) can co-exist as long as your system specification is allowed.
Thank you
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By Peter (RL) - 4 Years Ago
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yepkoo (11/12/2021)
Hi Peter;
When we get iC8 and CC4, can we run CC3 + iC7 on our other computer at the same time?
Or is this forbidden because they have common contents?
Hi...
Your license for iClone 8 and CC4 will be different from your iClone 7 and CC3 license so you can install on another computer without any problems.
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By yepkoo - 4 Years Ago
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Peter (RL) (11/12/2021)
yepkoo (11/12/2021)
Hi Peter;
When we get iC8 and CC4, can we run CC3 + iC7 on our other computer at the same time?
Or is this forbidden because they have common contents?
Hi... Your license for iClone 8 and CC4 will be different from your iClone 7 and CC3 license so you can install on another computer without any problems.
Thanks for the info Peter.
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By trentburrell - 3 Years Ago
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I've been a loyal customer since the original CC. This year the train stops for me. Thanks for the ride Reallusion. Good product but price is getting more and more out of reach for me. Good luck.
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By ReMark3Dcz - 3 Years Ago
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--
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By tripfreak - 3 Years Ago
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I.e.,
1. you can keep everything you bought for $799,
2. you will get IC8 + CC4 for free,
3. you don't have to pay additional 19% tax like all EU citizens,
and
4. you get your money back?
That's indeed a "Great Deal"!
P.S. Are you related to anybody of the RL Staff?
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By 3Aliens - 3 Years Ago
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Is Iclone 8 allrady released? Can i buy and use allready?
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By Peter (RL) - 3 Years Ago
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ReMark3Dcz (1/20/2022)
WOOOOW, Reallusion I love you!!
I was glad for the nice offer "Special Campaign" as a free upgrade IC8 and CC4. So I spend $799 on Reallusion software or marketplace items.
I thought that "free" is in reality a bonus and the word "free" is just a promotion but...
Today I obtained serial numbers for future IC8 + CC4
And Reallusion returns my spent money to my PayPal account.
This is a serious GREAT deal!
Thank you Reallusion this is how to care about your customizers :-)
I'm not sure if you are joking about this but in case anyone is confused, If you request a refund for the $799+ spent during the pre-sale offer then iClone 8 and CC4 will be removed from your account and any serial numbers cancelled. Sadly you can't have your money back and keep iClone 8 and CC4. :ermm:
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By Peter (RL) - 3 Years Ago
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3Aliens (1/21/2022)
Is Iclone 8 allrady released? Can i buy and use allready?
No iClone 8 isn't out until Spring 2022.
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By rcohen - 3 Years Ago
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I am about to buy mocap profile, that will be upgraded to Iclone 8 for free yes?
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By Peter (RL) - 3 Years Ago
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rcohen (2/2/2022)
I am about to buy mocap profile, that will be upgraded to Iclone 8 for free yes?
Yes all mocap profiles for the Motion LIVE Plug-in will be upgraded to iClone 8 versions for free.
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By pldesy - 3 Years Ago
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I have the same problem, o bought character creator 3 few days ago and on the bundle it was showing with a special notice with free CC4 upgrade.
Todays CC4 as came out but i dont know how to get the free upgrade and on the real;usion hub its only showing as try even once i downloaded it.
I purposely bought cc3 few days ago because it was saying CC4 free upgrade.
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By Peter (RL) - 3 Years Ago
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pldesy (5/13/2022)
I have the same problem, o bought character creator 3 few days ago and on the bundle it was showing with a special notice with free CC4 upgrade.
Todays CC4 as came out but i dont know how to get the free upgrade and on the real;usion hub its only showing as try even once i downloaded it.
I purposely bought cc3 few days ago because it was saying CC4 free upgrade.
Please visit the page below. Qualified customers can redeem their free upgrades to iClone 8 and/or CC4 there.
https://www.reallusion.com/store/product.html?l=1&p=3d#claim-my-copies
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By Jeffster The Mighty - 3 Years Ago
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I'm a different Jeff here.
I was very pleased with the upgrade path for CC4. I purchased a bunch of stuff that I already wanted, and I got CC4 for free.
Then when it came time for iClone 8 yesterday, I got a $100 off automatically, and a coupon from the trial version for another $50 off. Caching. Done.
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By johnking89 - 3 Years Ago
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The quality and perfection and sheer ingenious hard that has been put into CC4 and Iclone8 by reallusion is unprecedented. It's brilliant, I own all of the CC3 and IC7, but I have gladly bought the new CC4 and IC8 because they are new and much more than just an upgrade. It's the future software. it's worth it.
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By hmadden - 3 Years Ago
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Can I purchase IC8 only? I have IC7and CC3. What will be the price?
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