Audio import is not possible.


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By egmontbadini - 3 Years Ago
Audio import is not possible. (Windows 10, CrazyTalk version 8 pipeline 8.13.3615.3).

When I want to import audio, the program blocks and I can't work in the program until I go to the main window and press Esc key. The same happens when I press the "create script" button.

I would be very grateful for help, best regards, Richard
By Peter (RL) - 3 Years Ago
Hi...

When you say "block" do you mean you receive an error message of some kind? If so can you please post a screenshot so we can see exactly what the problem is.

Also do make sure that you have Windows 10 fully updated. You can do this by going to Start > Settings > Update & Security.

Under normal usage CrazyTalk will simply use the default audio devices when creating scripts. You can check which audio devices are setup as the default by going to Start > Settings > System > Sound and then click the "Sound Control Panel" link. On this panel check if you have more than one audio option available, If you do try changing to the other device to see if it makes a difference. This should allow CrazyTalk to use the correct audio drivers and should hopefully eliminate the problem.
By egmontbadini - 3 Years Ago
thank you for your answer!

blocked means, that I cannot use the interface of CT. If I try to play or use the menu, then a "windows-Error-sound" is played, like you hear if a dialogue-box is open and you try to use the pogram, before you push "ok".
I already updated the audio-drivers and Windows. When I use a template-character with sound and lipsync, I can hear the sound and the audiofile is displayed in the timeline.

kind regards
By Peter (RL) - 3 Years Ago
Thanks for explaining more.

Have you tried uninstalling CrazyTalk 8 and performed a clean re-install? This often solves unusual issues like this.

You can uninstall CrazyTalk by going to Start > Settings > Apps and then click the Uninstall button for CrazyTalk 8. After that you can re-install using the Reallusion Hub or you can install from your Reallusion Account > Registration page. It's certainly worth giving it a try if you haven't already.