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By bejarino - 4 Years Ago
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Hey,
Interested in Character Creation for use in UE4. Downloaded the trial this morning and the thing wont start!? I have an RTX 2060 on pretty current hardware and have tired using studio NVIDIA driver/updating the game and studio driver nothing has worked.
What kind of tool doesnt even work on current hardware??? Is this tool just old and hasnt been touched in forever??
Please help!
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By animagic - 4 Years Ago
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It works for me and many others, so something else is the matter.
This may be question for support: https://www.reallusion.com/CustomerSupport/UserEx/QForm.html, unless someone here has an idea.
I hope not, but some people had trouble after Windows update. So you may try rebooting if you haven't already.
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By Peter (RL) - 4 Years Ago
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Do you see the Character Creator 3 splash screen that appears when it is loading? If so what happens next? Does it reach a certain point and freeze or do you get an error message?
Also do you have a icon for Character Creator 3 on your Desktop? If not this might indicate the install was not completed correctly. Please open the Reallusion Hub and see if CC3 is showing as being installed. If it is, try uninstalling and then reinstall but do check to see if any error messages are shown during the installation process.
Once you have tried this, please do let us know how you get on. Thanks.
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