richleslie (1/2/2021)
I am experiencing this issue as well, and none of the prior suggestions to work around this are working. For example, I just saved the file to install the Live Face plugin. When I reopen iClone and load the project, it says "Failed to load the file". It is at the 70% stage of the loading screen. I do have prior versions that work, but it seems to be hit and miss on if the saved file will open. I have also been seeing this in Character Creator so I am assuming it is something to do with the Avatar data?
iClone v7.83. I've only started playing with the software this month so everything is a clean install.
could you submit to Feedback Tracker and provide your project also describe your workflow