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By wires - 5 Years Ago
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In both iClone and Character Creator I have the Smart Gallery offline and the panel closed. Even after saving the window/panel setup in both apps this "thing" insists on loading the panel at every new start. If there is no way to control how and when this opens then I will be forced to remove it from my system.
I do not like it when unwanted objects force themselves upon my work space without my doing. :crazy:
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By Slayerazazel - 5 Years Ago
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Yeah Ive noticed that it pops up at the top of my windows, instead of the bottom where I keep putting it. I want the smart gallery installed, but not my main page. I still use the old system for navigating and want the smart gallery to stay where I put it.
A fix to this issue would be great.
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By Edward (RL) - 5 Years Ago
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wires (7/23/2020)
In both iClone and Character Creator I have the Smart Gallery offline and the panel closed. Even after saving the window/panel setup in both apps this "thing" insists on loading the panel at every new start. If there is no way to control how and when this opens then I will be forced to remove it from my system.
I do not like it when unwanted objects force themselves upon my work space without my doing. :crazy:
Hello Gerry,
We confirmed that it is a program issue. :crying:
Please wait for a hotfix version, and we will provide it soon.
Sorry for the inconvenience.
Edward
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By Edward (RL) - 5 Years Ago
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Slayerazazel (7/23/2020)
Yeah Ive noticed that it pops up at the top of my windows, instead of the bottom where I keep putting it. I want the smart gallery installed, but not my main page. I still use the old system for navigating and want the smart gallery to stay where I put it.
A fix to this issue would be great.
Hello,
Try this: Top Menu > Window > Workspace > Save Layout
All of the newly installed plug-ins may have the same issue.
And we will think about how to enhance it in future versions.
Regards,
Edward
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By wires - 5 Years Ago
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Hello Gerry, We confirmed that it is a program issue.  Please wait for a hotfix version, and we will provide it soon. Sorry for the inconvenience. Edward
You are so kind to us Edward, thank you. :)
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By wires - 5 Years Ago
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Is there any information as to just when this issue will be resolved? :Whistling:
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By Edward (RL) - 5 Years Ago
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wires (8/6/2020)
Is there any information as to just when this issue will be resolved? :Whistling:
Hello Gerry, It’s a coincidence that we just completed a Beta version, and after I sent you a private message, I saw this post. :D Here is the beta version: Fixed: Smart Gallery causes iClone/CC stuck around 20 seconds after press the Close button on the welcome screen in some environment. Fixed: The second Search in Smart Gallery is not reset search filter cause failed. Fixed: When switching to Offline Mode, Smart Gallery still tries to connect to the server and shows error. Fixed: Smart Gallery panel does not remember the open/close status and location on the workspace.
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By 4u2ges - 5 Years Ago
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Nice, I guess I can figure out where to place those DLLs, but this thread is opened to everyone :)
Update: I did not see there is a readme file :hehe:
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By 4u2ges - 5 Years Ago
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Hi Edward,
Unfortunately it still dos not remember Open/Close status. It only seems to remember the location.
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By Edward (RL) - 5 Years Ago
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Hi,
Could you help to confirm the zip file again? I am worried you get a wrong file. :crying:
There have three files and include a readme.txt there.
Edward
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By 4u2ges - 5 Years Ago
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Yes Edward, it is exactly the same up to the byte.
I did rename originals and copy both to the respective location.
I then opened iClone and CC, applied offline status to SG and closed it. Saved the workspace Then closed iClone and CC.
When I reopened apps, SG popped up on the screen again.
I mean I can dock SG and it would stay docked, but I wonder if it is possible to completely close it and have it stay closed when I open CC/iClone next time.
PS Supposed Gerry would show up soon and confirm one way or another ;)
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By Edward (RL) - 5 Years Ago
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Hello,
Sorry, please not rename the old .dll and paste the new .dll under the plugin folder, which will cause you to load two Smart Gallery Plug-in.
Because it will load all the .dll under plug-in folder when IC/CC program initial.
Please try to move out old .dll for backup. :):)
Edward
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By wires - 5 Years Ago
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Hi Edward,
You have a PM.
Brilliant. :):cool::smooooth:
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By 4u2ges - 5 Years Ago
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OK got it! So anything in plugins folder even with invalid file extension is still loaded :)
Thank you Edward!
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