Teens & Kids on Campus - Facial expression presets?


https://forum.reallusion.com/Topic446131.aspx
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By ken_1171 - 5 Months Ago
It has been 2 months since I have asked for support here. No answer? Anyone?
By ken_1171 - 7 Months Ago
Hi! I have purchase the wonderful "Teens & Kids on Campus" for CC3, and the product page claims "Two sets of facial expression profiles are included in this pack", but I can't find them. It also claims "You can add them to your facial puppet profile library", but where are these 2 profiles, and how do I add them to my profile library? 

I have tried reinstalling the package and saving the log file. While browsing the content listing, I didn't see any facial puppet profiles among the list of installed contents. Do I have to obtain this from somewhere else? 

Any help would be appreciated. Smile
By ken_1171 - 5 Months Ago
mark (7/21/2020)
The Facial Profiles may be located in the iClone Face Puppet tool. I see a Cartoon Male and Cartoon Female that seems to create nice expressions with those avatar's.
I indeed see these existing cartoon male and female facial profiles, but they were already installed before installing this product, and the motion results from them do not match the ones seen in the advertisement video. That's why I believe there must be something else I am missing here.

Peter (RL) (7/22/2020)
[quote]Hi Ken... The forum is primarily intended for user to user discussion. If you have any problems with your purchases from the Content Store then you should contact Customer Support using the link below. They will be able to help you with any missing parts from your order.


Thank you, I have opened a ticket using the link you have provided. 
By mark - 5 Months Ago
The creators name is located at the bottom of his promotional page for these avatars in the Content section. If you follow the links you should see a contact email for him...sometimes that will work.
The Facial Profiles may be located in the iClone Face Puppet tool. I see a Cartoon Male and Cartoon Female that seems to create nice expressions with those avatar's.
By Peter (RL) - 5 Months Ago
ken_1171 (6/8/2020)
Ok, so I've got no reply here. Who could I talk to concerning this? Any hint would be useful.


Hi Ken... The forum is primarily intended for user to user discussion. If you have any problems with your purchases from the Content Store then you should contact Customer Support using the link below. They will be able to help you with any missing parts from your order.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
By ken_1171 - 6 Months Ago
Ok, so I've got no reply here. Who could I talk to concerning this? Any hint would be useful.