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By animatom - 5 Years Ago
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"Pitch and Produce with Reallusion and Unreal" (https://www.reallusion.com/iclone/live-link/unreal-engine/pitch-and-produce.html)- have a form to fulfill and participate, but "Submit" button is grayed out...
Please, is something wrong or Thanks!I'm doing something wrong?
Thanks!
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By Peter (RL) - 5 Years Ago
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Thanks for the notification.
We will look into it. Can you let us know which browser you are using. Thanks.
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By animatom - 5 Years Ago
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Chrome. But it is a same in a Firefox...
(In the meantime, I asked someone from Reallusion, privately, and he said everything is fine with submit button.) Yet, it still doesn't work even I filled whole form properly.... Is it possible that too much text (even there was no limit in number of characters) is responsible?
Thank you, Peter...
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By Eric C (RL) - 5 Years Ago
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Hello Tom,
Yes we have received your submission just couple hours ago.
We will put that into our entry and thanks for your submission!
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By animatom - 5 Years Ago
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Thank you, Eric. It is solved, here is how: with opening submitting window in "incognito" mode in Chrome. Then, form has to be filled right there, no copy-paste of texts from somewhere else..
I would still like to know what "incognito mode" have to do with anything, but OK, everything works now....
Thanks again.
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By Peter (RL) - 5 Years Ago
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animatom (5/28/2020)
Thank you, Eric. It is solved, here is how: with opening submitting window in "incognito" mode in Chrome. Then, form has to be filled right there, no copy-paste of texts from somewhere else..
I would still like to know what "incognito mode" have to do with anything, but OK, everything works now....
Thanks again.
The submission form should be working fine now (I just tested using Microsoft Edge). Please do let us know if you have any problems in the future.
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By animatom - 5 Years Ago
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OK, Peter. Thank you very much.
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By Sifr - 5 Years Ago
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Submit button not working. If the only way to do it is to type from scratch in the incognito mode without making a mistake this is preposterous. Like really, the only chance to actually win something big on our own merit and it's busted? Cruel torture Reallusion. Using Chrome.
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By Sifr - 5 Years Ago
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Please help me Reallusion. I filled out the form twice and still the submit button is grayed out. I have not heard a response in a month since my previous post, and I don't know when the submittals end so it is a shame that I can't submit even though I followed the directions, please answer my post Reallusion.
 
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By Peter (RL) - 5 Years Ago
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Hi Sifr
Have you tried clicking on the submit button. Even though it may appear greyed out it should still submit the form.
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By Sifr - 5 Years Ago
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Yes, I clicked it several times in frustration while continuously muttering W...T...F... There is even a crossed-out icon when I hover over it, but it didn't show in the screenshot.
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By Peter (RL) - 5 Years Ago
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Sifr (12/1/2020)
Yes, I clicked it several times in frustration while continuously muttering W...T...F... There is even a crossed-out icon when I hover over it, but it didn't show in the screenshot.
If you are still having problems, please contact Support using the link below and they should be able to help you.
https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
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By Eric C (RL) - 5 Years Ago
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Sifr (12/1/2020)
Yes, I clicked it several times in frustration while continuously muttering W...T...F... There is even a crossed-out icon when I hover over it, but it didn't show in the screenshot.
Hi @Sifr,
We are sorry for making submission hard for you.
I have received your text submission via customer service, so no worries you have completed the submission.
The Committee will contact you if they are interested in your submission. Thanks and good luck!
Eric
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By toystorylab - 4 Years Ago
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I finally made my pitch :D
As I also had the "greyed out Button" problem and reading here "copy/paste text" issue,
I tried to simply delete last letter in every section and rewrite this letter...
Button went to green!
So, the form does not recognize copy/paste as "entered" and thinks a required field is not completed.
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