new Marketplace still confuse me


https://forum.reallusion.com/Topic411133.aspx 		Print Topic | Close Window

By vidi - 5 Years Ago
Where can I download my own stuff from marketplace , since it is all new there I have no Idea


I had asked already but without an answer maybe this time I'm lucky and someone knows it ?
All my old stuff is on the old Computer and I have no access. I want not need to buy, my own stuff of course.
By vidi - 5 Years Ago
anyway, buying is not possible, because I get a message.
This item is already in your Inventory List or Order History.
But it isn't
By Peter (RL) - 5 Years Ago
Hi Vidi

When you go to your Inventory it will only show the last 12 months by default. Have you tried changing the "Purchased Date" range to cover a longer period? This might display the content you are looking for.

https://marketplace.reallusion.com/inventory-list
By vidi - 5 Years Ago
When you go to your Inventory it will only show the last 12 months by default

I Know, and have set "all" , but there is not my stuff for download
By Alley - 5 Years Ago
Vidi, if you want to download your own stuff, you go to your backend "Edit Item" page - the place where you "Publish" and "Hide" and there is now a tab that says "Download".  If it is purchases stuff, then that would be in Inventory.
By vidi - 5 Years Ago
Thank you Alley , but seems not work 
https://forum.reallusion.com/uploads/images/83447a34-3163-4398-bb5a-f1ce.jpg
of course I have select 
By Alley - 5 Years Ago
I just did a quick test in Chrome and it works.  Haven't tried IE.
Only other thing I can think of - is all your software up to date?
I have seen that error before and I forget how it resolved but I think it was IE and because I am on Windows 8 still, I sometimes have issues.
ADDED - IE also worked so I don't know then.
By vidi - 5 Years Ago
I use Chrome 
By Alley - 5 Years Ago
If you tell me what item, I can try and download from my end and then you would know for sure it's not a problem with the particular item.
By vidi - 5 Years Ago
"Edit Item"

Ah now it works. 
I was in the other section >item in store<  , but strange why ist there a Download Button too ? 
Thank you again , very helpfull !