CC3 crashed every time while importing


https://forum.reallusion.com/Topic389408.aspx
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By binglux - 6 Years Ago
Hi, I followed the official video step by step to export a person from Daz3D then import via Transformer, and applied the T-shape, same export options checked, etc. But crashed always when processing 'Placing eyes and teeth'. I don't why eyes and teeth can always make CC3 crashed, but it seems to be problem of CC3 because I tried an original G8/G3 purely naked body, still crashed. Is there any way to walk around this problem? Thanks.
By Kelleytoons - 6 Years Ago
First of all, what version are you running?  Did you update recently (within the last week)?

If so, try completely deleting CC3 AND the advanced update (you have both), making sure you have no traces of CC3 on your system, and then reinstall using the Hub, which will be the right way.  After that your imports should start working.

By binglux - 6 Years Ago
Thanks! That solved my problem, my original version downloaded 10 days ago and had a update yesterday, I think that's the version you're referring to. Now I open it again, it will pop up a window to ask me to select the 'basic' or 'advance' mode, then everything going right this time.
By Kelleytoons - 6 Years Ago
Yep, you're there now.