Motion Live does not detect Perception neuron actor


https://forum.reallusion.com/Topic375710.aspx
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By e1_scheer - 2 Years Ago
This is a bit of a show stopper for me
Any feedback on how to resolve this issue?
By luke (RL) - 2 Years Ago
Hi.
Please help us to confirm the Axis Neuron settings like the images show below:
https://forum.reallusion.com/uploads/images/17a999ff-fbfe-4854-b1ac-552d.png

https://forum.reallusion.com/uploads/images/cd73b774-f304-433a-94fd-2d96.png
By bob_369213 - 2 Years Ago
I already hooked up the neuron suit and axis neuron, and I've already got my character in iClone 7. I open the Motion Live plugin to connect the neuron to iclone, but when I click the green circle it lights up but does not detect my neuron actor. When I click it, it still says my actor as 0. The IP address and port are both same on the Motion Live plugin and also on Axis neuron. Because of this, I'm unable to move my character in iClone using the perception neuron. I already followed the steps like in the manual but it still doesn't work. 
https://forum.reallusion.com/uploads/images/cac8ec21-fdf9-4bf1-8987-eefe.jpg
https://forum.reallusion.com/uploads/images/edf50cf4-b798-401e-8e92-6b29.jpghttps://forum.reallusion.com/uploads/images/caca260e-091b-432d-be71-f2fb.jpg