where is Motion Live and perception neuron profile???


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By davood.kharmanzar - 6 Years Ago
Dear,
i have Mocap Plug in Neuron Solo for IC7 ...
as mentioned on their webpage "All owners of Perception Neuron plug-in are eligible to receive the Perception Neuron Profile and a FREE copy of Motion LIVE right after its launch on June 4th, 2018." 
but i can't find any links on my profile? howto access to these?
By Grace (RL) - 6 Years Ago
davood.kharmanzar (6/4/2018)
Dear,
i have Mocap Plug in Neuron Solo for IC7 ...
as mentioned on their webpage "All owners of Perception Neuron plug-in are eligible to receive the Perception Neuron Profile and a FREE copy of Motion LIVE right after its launch on June 4th, 2018." 
but i can't find any links on my profile? howto access to these?


Hi davood.kharmanzar, 

Please follow the steps from this FAQ: 
https://kb.reallusion.com/Product/52676/How-to-upgrade-Motion-LIVE-Plugin-with-Faceware-orand-Perception-Neuron-Profiles-OLD-user

Best Regards,
By davood.kharmanzar - 6 Years Ago
Grace (RL) (6/4/2018)
Please follow the steps from this FAQ: 
https://kb.reallusion.com/Product/52676/How-to-upgrade-Motion-LIVE-Plugin-with-Faceware-orand-Perception-Neuron-Profiles-OLD-user


so, i got this message:
"We are sorry that you are not qualified for this event. For further questions, please contact our support team."

what is that mean? means that i had to purchase another extra plugin to qualified for this event??